YWCA Olga H. Madrid Center
Licensed Center in San Antonio, Texas. License #63207, issued April 11, 1986.
- Address
- 503 Castroville Rd, San Antonio, TX 78237
- Phone
- (210) 433-9922
- Licensed capacity
- 129 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-05:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
- Website
- ywcasa.org
Programs listed with the state: Accredited, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Part Time Care, Transportation to/from School.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 4-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since June 26, 2026. From the state's provider report of June 26, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,163 standards at YWCA Olga H. Madrid Center between August 2, 2022 and June 11, 2026 and recorded 20 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 357 | 0 |
| Record keeping | 2 | 220 | 2 |
| Personnel | 2 | 290 | 0 |
| Ratios and group sizes | 3 | 162 | 0 |
| Activities | 3 | 104 | 0 |
| Infants | 3 | 267 | 1 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 3 | 57 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 2 | 40 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 2 | 22 | 0 |
| Get well care | 2 | 54 | 0 |
| Nighttime care | 2 | 26 | 0 |
| Nutrition and food care | 3 | 134 | 0 |
| Health practices | 3 | 338 | 2 |
| Safety practices | 3 | 220 | 0 |
| Physical facilities | 2 | 150 | 0 |
| Outdoor safety | 2 | 192 | 0 |
| Pools | 2 | 54 | 0 |
| Fire safety | 2 | 135 | 0 |
| Transportation | 3 | 132 | 1 |
The table adds up to 3,116 of those standards. The remaining 47, including 14 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
What YWCA Olga H. Madrid Center says about itself
Empowerment and Advocacy at YWCA San Antonio | Offering childcare, workforce training, economic support, housing assistance, and youth services. Join us in promoting justice, dignity, and well-being for all. Take action today!
Quoted from ywcasa.org, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them.
Ask about an opening
This goes to YWCA Olga H. Madrid Center and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 37 visits to this operation since October 2017, most recently on October 19, 2026, and 20 citations.
3 of those visits began with YWCA Olga H. Madrid Center reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 5High
- 9Medium High
- 5Medium
- 1Medium Low
Every citation below records a correction.
Citations
Showing all 20. Indented text is the inspector's own, reproduced verbatim.
- Medium High May 28, 2026 Correction verified June 5, 2026
746.3401(a): Annual Sanitation Inspection
A current sanitation inspection was not available for review.
- High May 14, 2026 Correction verified June 11, 2026
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
During an investigation, it was determined a child was left unsupervised in a restroom.
- Medium May 14, 2026 Correction verified June 11, 2026
746.301(2): Notification of Change in Space
During an investigation, it was determined the operation did not notify Child Care Regulation of a classroom being set up in the gym of the operation.
- Medium January 28, 2026 Corrected at inspection
746.4135(b): Children's Products- Annual Certification
The annual certification of the children's products recall form was expired. It was last signed and certified on 11/12/24. Note: This was CORRECTED AT INSPECTION when the director signed and posted a new form.
- High October 27, 2025 Correction verified December 1, 2025
746.2805(3): Prohibited Punishments - Grabbing and Pulling
It was determined that prohibited punishment was utilized when a caregiver was observed grabbing and pulling three children.
- Medium High July 16, 2025 Correction verified September 17, 2025
746.1203(5): Responsibilities of Caregivers - Interact positively with children
Based on information gathered, caregiver did not interact with child in a positive manner, when caregiver began to roughly pick up child by one arm, then continued to pick up child under other arm.
- Medium High February 4, 2025 Correction verified February 21, 2025
746.605(6): Required Admission Information - Emergency Contact
3 of the 10 children records are missing emergency contact information. 2 of the 10 children records were missing an admission date. 7 of the 10 childrens records were missing a special care statement.
- Medium February 4, 2025 Correction verified March 3, 2025
746.603(a)(3): Children's Records - Health Statement
2 of 10 child's records are missing the health statement. 1 of 10 child's records is missing an updated immunization record.
- High December 5, 2024 Correction verified December 18, 2024
746.307(b)(4): Parental Communication - Situation that Placed a Child at Risk
Based on the interview conducted the operation failed to notify the parent immediately after a situation that placed a child at risk when a tablet was found in a child's hand.
- Medium High June 27, 2024 Correction verified July 11, 2024
746.1301(a)(7)(A): Training Requirements for Employees, Caregivers, and Directors - Transportation training
Two of the staff who transport didn't have required transportation training available at inspection.
- Medium June 27, 2024 Correction verified July 11, 2024
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
Two of the infant children did not have an undated feeding schedule at the time of the inspection.
- Medium High June 27, 2024 Correction verified July 26, 2024
746.5202(1): Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
The emergency preparedness plan did not specify procedures for evacuating infants under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing. The emergency preparedness plan did not specify procedures for how the staff will continue to care for the children until each child has been released. The emergency preparedness plan did not specify procedures for how the children will be ununified with their parents when evacuating.
- Medium High June 27, 2024 Correction verified July 26, 2024
746.5619: Plan to Handle Transportation Emergencies
A written policy on a plan to handle a transportation emergency was unavailable at the time of inspection.
- Medium High June 27, 2024 Correction verified July 26, 2024
746.613(b): Immunization Records, Exceptions, and Exemptions Current
Four of the ten children files didn't have an updated immunization records at the time of inspection.
- Medium High June 27, 2024 Correction verified July 30, 2024
746.5205(2): Sheltering Drill For Severe Weather-Four times a calendar year
No documentation for shelter/weather and lockdown available at the time of inspection. No documentation for May's fire drills.
- Medium High June 27, 2024 Correction verified July 30, 2024
746.3401(a): Annual Sanitation Inspection
The last health inspection posted was conducted on 3.22.23.
- Medium Low January 19, 2024 Correction verified January 23, 2024
746.303(b): Report Number of Employees
The operation did not report the number of employees who ceased employment in 2023 by the required date.
- Medium July 27, 2023 Correction verified August 4, 2023
746.603(a)(4): Children's Records - Immunizations
Two of six child files did not have an up to date immunization record.
- High July 7, 2023 Correction verified September 13, 2023
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
During an investigation, it has been determined that caregivers did not portray good judgement while allowing a nine-year-old child to be present in the infant classrooms with the infant children.
- High November 8, 2022 Correction verified December 13, 2022
746.2805: Prohibited Punishments - No Harsh, Cruel or Unusual
During an investigation, it has been determined that there was an incident of harsh treatment conducted toward a child while in care.
Do you have a child enrolled here?
If YWCA Olga H. Madrid Center confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.