Windhaven Academy
Licensed Center in Plano, Texas. License #1695925, issued March 5, 2020.
- Address
- 5900 Communications Pkwy, Plano, TX 75093
- Phone
- (972) 608-2955
- Licensed capacity
- 196 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- windhavenacademy.com
Programs listed with the state: School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 4,400 standards at Windhaven Academy between January 31, 2022 and October 13, 2026 and recorded 16 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 4 | 481 | 0 |
| Record keeping | 4 | 438 | 0 |
| Personnel | 4 | 588 | 1 |
| Ratios and group sizes | 4 | 216 | 0 |
| Activities | 4 | 140 | 0 |
| Infants | 4 | 357 | 0 |
| Toddlers | 4 | 88 | 0 |
| Pre-kindergarten | 4 | 74 | 0 |
| School-age | 4 | 80 | 0 |
| Discipline | 4 | 80 | 1 |
| Naptime | 4 | 48 | 0 |
| Field trips | 3 | 33 | 0 |
| Get well care | 3 | 81 | 0 |
| Nighttime care | 3 | 39 | 0 |
| Nutrition and food care | 3 | 134 | 0 |
| Health practices | 3 | 338 | 0 |
| Safety practices | 3 | 220 | 0 |
| Physical facilities | 3 | 224 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 3 | 78 | 0 |
| Fire safety | 3 | 203 | 0 |
| Transportation | 3 | 132 | 0 |
The table adds up to 4,360 of those standards. The remaining 40, including 14 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Windhaven Academy and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 45 visits to this operation since October 2017, most recently on October 28, 2026, and 16 citations.
8 of those visits began with Windhaven Academy reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 6High
- 5Medium High
- 4Medium
- 1Low
Every citation below records a correction.
Citations
Showing all 16. Indented text is the inspector's own, reproduced verbatim.
- Medium September 3, 2026 Reported corrected November 20, 2026, not yet verified
746.4913: Required Documentation for Unitary Surfacing Materials
Documentation regarding surfacing was not available during the inspection. Unitary surfacing is not being maintained, due to there being holes present near the structures. The original due date was 10/9/26. An extension was given until 11/20/26. The operation has made attempts to reach out to the manufacture/installer for the required documentation, but has been unsuccessful. The director requested additional time to obtain the information or complete a new test.
- Medium High September 3, 2026 Correction verified October 13, 2026
746.3701: Safety - Areas Free From Hazards
The toddler playground has large rocks, tree roots and piping exposed that poses as a tripping hazard.
- High June 11, 2026 Correction verified July 21, 2026
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was unsupervised for 1-2 minutes in a secure area of the building.
- Low April 8, 2026 Correction verified April 15, 2026
746.1105(3): Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
Out of 10 caregiver files reviewed, 4 were missing required affidavit 2985.
- Medium High February 25, 2026 Correction verified April 8, 2026
746.3417(3): Children Handwashing After Toileting or Diapering
Through an investigation, it was determined that children are not consistently washing hands after diapering.
- High June 3, 2025 Correction verified June 23, 2025
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left unattended for 2 minutes while in care.
- Medium High May 1, 2025 Correction verified May 9, 2025
746.605(12): Required Admission Information - Special Needs Statement
One out of 10 children were missing special care needs information as being addressed in their file.
- Medium May 1, 2025 Correction verified May 9, 2025
746.1309(a): Documented Annual Training Area - 24 Hours Required
Two of the ten caregivers were missing 3 hours of annual training.
- Medium High December 19, 2024 Correction verified January 7, 2025
746.1601: Child/ Caregiver Ratio - 13 or More Children
- High June 14, 2024 Correction verified July 1, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left unattended while in care.
- Medium High March 12, 2024 Correction verified April 24, 2024
746.605(13): Required Admission Information - Special Needs Statement
4 children were missing special care needs documentation in their admissions forms.
- High August 8, 2023 Correction verified August 16, 2023
746.3805(a)(1): Administering Medication - According to Label Directions
- High January 24, 2023 Correction verified February 6, 2023
745.621(a)(2): AP Initial background checks submitted - At the time you hire someone
- Medium December 8, 2022 Correction verified December 14, 2022
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
Two infants were missing infant feeding sheets signed by parent.
- High August 18, 2022 Correction verified August 23, 2022
746.1203(4): Responsibilities of Caregivers - Supervision of Children
- Medium January 31, 2022 Corrected at inspection
746.2803(4)(D): Positive Methods of Discipline and Guidance - Brief Supervised Separation
A total of 3 caregivers stated they will separate the child from group as discipline for more than the allowed time (usually 1-2 minutes more).
Do you have a child enrolled here?
If Windhaven Academy confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 7, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.