Walters Road Head Start
Licensed Center in Houston, Texas. License #1552501- 5211, issued May 1, 2015.
- Address
- 11910 Walters Rd, Houston, TX 77067
- Phone
- (281) 919-2931
- Licensed capacity
- 153 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:15 AM-03:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- avancehouston.org
Programs listed with the state: Meals Provided, Snacks Provided.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,403 standards at Walters Road Head Start between September 24, 2021 and January 22, 2026 and recorded 19 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 357 | 2 |
| Record keeping | 3 | 326 | 2 |
| Personnel | 3 | 488 | 2 |
| Ratios and group sizes | 2 | 108 | 0 |
| Activities | 2 | 74 | 0 |
| Infants | 2 | 181 | 0 |
| Toddlers | 2 | 44 | 0 |
| Pre-kindergarten | 2 | 39 | 0 |
| School-age | 2 | 40 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 2 | 22 | 0 |
| Get well care | 2 | 54 | 0 |
| Nighttime care | 2 | 26 | 0 |
| Nutrition and food care | 3 | 134 | 0 |
| Health practices | 3 | 338 | 0 |
| Safety practices | 3 | 220 | 1 |
| Physical facilities | 2 | 151 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 2 | 48 | 0 |
| Fire safety | 3 | 203 | 2 |
| Transportation | 3 | 132 | 0 |
The table adds up to 3,369 of those standards. The remaining 34, including 10 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Walters Road Head Start and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 18 visits to this operation since October 2017, most recently on January 22, 2026, and 19 citations.
3 of those visits began with Walters Road Head Start reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 5High
- 9Medium High
- 3Medium
- 2Medium Low
Every citation below records a correction.
Citations
Showing all 19. Indented text is the inspector's own, reproduced verbatim.
- High January 12, 2026 Correction verified March 17, 2026
746.201(1): Policies Comply with Rules
The operational policies was reviewed and the following information was missing: 1. The benefits of outdoor play, the duration of outdoor play, type of physical activity(indoor and outdoor), the setting of outdoor play and physical activity, criteria used when weather prevents outdoor plan and the plan for physical activity when outdoor play is limited. 2. Parent's rights 3. Emergency Preparedness Plan 4. Steps the center will take to increase parent and staff awareness regarding child abuse and neglect and prevention techniques, community organizations the operation will work with and actions a parent of a child who is a victim of abuse should take to obtain assistance. 5. The correct website for Child Care Regulation 6. The telephone number for the Texas Abuse&Neglect Hotline.
- Medium High January 12, 2026 Correction verified January 16, 2026
746.605(6): Required Admission Information - Emergency Contact
Of the 10 children's records evaluated, 5 lacked the address of the emergency contact.
- Medium Low January 12, 2026 Correction verified January 20, 2026
746.901(4): Required Personnel Records - Required Affidavit (Form 2985)
Of the 10 personnel records evaluated, 1 lacked a notarized affidavit.
- Medium January 17, 2025 Correction verified January 28, 2025
746.1309(e): Documented Annual Training- Required Content
Of the 10 personnel records evaluated, 2 lacked training in emergency preparedness, food allergies, administrating medications, understanding building and premises safety and handling and storing of hazardous materials.
- Medium High February 22, 2024 Correction verified February 29, 2024
746.3805(c)(4): Medication Records - Name of Employee Who Administered
The full name of the staff administering medication is not being documented.
- Medium High February 22, 2024 Correction verified February 23, 2024
746.5205(3): Sheltering Drills for Lock-Down-4 times in a calendar year
Safety drills for lockdown procedures are not being conducted.
- Medium High February 22, 2024 Correction verified February 23, 2024
746.5205(2): Sheltering Drill For Severe Weather-Four times a calendar year
Safety drills for severe weather procedures are not being condcuted.
- Medium Low March 1, 2023 Correction verified April 3, 2023
746.1329(a): Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee's personnel record
Original training certificates were not available for review. Each file must contain original training certificates for pre-service and annual training hours.
- High September 26, 2022 Correction verified October 13, 2022
746.2426: Infant May Not Sleep in a Restrictive Device
A 4 month old child was observed sleeping in a restrictive device. The child had been asleep for 30 minutes.
- High September 13, 2022 Correction verified November 30, 2022
746.4101: Release of Children
This standard was evaluated in regard to a report received and compliance was not met. A child in care was released to a person not listed on the authorized persons to pick up the child.
- Medium March 3, 2022 Correction verified April 13, 2022
746.501(a)(18): Written Operational Policies - Promotion of Physical Activity
The operational policy was observed missing the required information on promotion of indoor/outdoor physical activity.
- Medium March 3, 2022 Correction verified April 13, 2022
746.1303(7): Orientation-Prevention & responding to allergic reactions
Six of the staff folders reviewed were observed not having the required training for preventing and responding to emergencies due to food and allergic reaction.
- Medium High March 3, 2022 Correction verified April 13, 2022
746.1303(4): Orientation-Handling Emergencies
Six of the staff folders reviewed was observed as not having the required Handling, Storing, and Disposing of Hazardous Materials training.
- Medium High February 9, 2022 Correction verified April 13, 2022
746.3417(3): Children Handwashing After Toileting or Diapering
Based on the information obtained during the investigation, there is sufficient evidence to support that caregivers did not wash children hands after diaper changing.
- Medium High February 9, 2022 Correction verified April 13, 2022
746.1203(6): Responsibilities of Caregivers - Free of other activities
Based on the information obtained during the investigation, there is sufficient evidence to support two caregivers were using a cell phone while supervising children during naptime.
- Medium High February 9, 2022 Correction verified April 13, 2022
746.3503(c)(2): Diaper Changing Equipment - If Above Floor Level Must Keep Hand on Child
Based on the information obtained during the investigation, there is sufficient evidence to support that a caregiver left a child unattended on a changing table not keeping their hands on the child while child was on the changing table.
- High February 9, 2022 Correction verified April 13, 2022
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Based on the information obtained during the investigation, there is sufficient evidence to support that a caregiver did not demonstrate good judgement when the caregiver was seen on video flipping a child off a cot onto the floor when waking the child up from naptime, and grabbing another child by the arm and ankle lifting the child from the cot and placing the child on the floor while awaking the child from naptime. The caregiver did not demonstrate good judgement when she was viewed on video leading a child by the hand and slinging the child down roughly where she wanted the child to sit. There was not enough evidence to support that the caregiver was roughly wiping a child during diaper changing.
- Medium High February 9, 2022 Correction verified April 13, 2022
746.3415(4): Employee Handwashing After Diapering a Child
Based on the information obtained during the investigation, there is sufficient evidence to support caregivers did not wash their hands after diapering children.
- High September 24, 2021 Correction verified November 16, 2021
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
I observed the caregiver pulling on child's arm in the photos.
Do you have a child enrolled here?
If Walters Road Head Start confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.