ChildCareTX

The Promise Daycare

Licensed Child-Care Home in El Paso, Texas. License #1678313, issued February 25, 2019.

Address
410 Montreal Cir, El Paso, TX 79927
Phone
(915) 208-7122
Licensed capacity
12 children
Licensed for
Infant, Toddler, Pre-Kindergarten, School
Hours
06:00 AM-06:00 PM
Days
Mon, Tue, Wed, Thu, Fri
Child care subsidies
Accepted

Programs listed with the state: School Age Care, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Part Time Care, Transportation to/from School, Field Trips.

Openings

This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.

Texas Rising Star

Texas Rising Star 2-star of a possible 4

A quality rating the state awards after an on-site assessment. Four stars is the highest.

In effect since March 6, 2025. From the state's provider report of September 10, 2026.

Where this is

A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.

Open in OpenStreetMap

The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.

What inspectors checked

Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 21 areas it checked 2,952 standards at The Promise Daycare between January 7, 2022 and August 11, 2026 and recorded 9 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.

The 21 areas, one by one
Area of the rulesVisitsStandards checkedViolated
Scope, administration, and communication32831
Record keeping32823
Personnel33980
Ratios and group sizes2620
Activities2660
Infants21580
Toddlers3600
Pre-kindergarten3550
School-age3510
Discipline3570
Naptime4440
Field trips3360
Nighttime care3480
Nutrition31310
Health practices33290
Safety practices32250
Physical facilities31251
Outdoor safety and equipment32071
Swimming pools3750
Fire safety31560
Transportation3980

The table adds up to 2,946 of those standards. The remaining 6, including 3 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.

A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.

Ask about an opening

This goes to The Promise Daycare and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.

We email you a copy, and tell you honestly whether it reached them. Texas HHSC has no email address on file for about two programs in five, and for those the phone number above is the faster route.

Tell me about new inspections

One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.

We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.

State inspection record

HHSC records 6 visits to this operation since October 2017, most recently on August 11, 2026, and 9 citations.

222526
visitsvisits where something was found6 recorded visits since October 2017. More visits does not mean a worse program: how often the state comes depends on the license type, the program's age and whether anyone complained.
  • 1High
  • 1Medium High
  • 5Medium
  • 2Medium Low

Every citation below records a correction.

Citations

Showing all 9. Indented text is the inspector's own, reproduced verbatim.

  1. Medium August 11, 2026 Correction verified August 17, 2026

    747.2321(a): Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional

    An infant in care not yet eating table food, did not have infant feeding instructions on file at the operation available for review.
  2. Medium August 21, 2025 Corrected at inspection

    747.801(7): Records Maintained and Made Available - Safety Drills Documentation

    Fire drills were not being documnted monthly. This was corrected at inspection when a fire drill was conducted and documented.
  3. Medium August 21, 2025 Correction verified August 28, 2025

    747.603(a)(4): Children's Records - Immunizations

    One child was missing immunizations in their file.
  4. Medium September 4, 2024 Corrected at inspection

    747.4303(b): Cots, Beds, Mats Labeled With Child's Name

    Three out of four cots were not labeled with children's names or any other way. This was corrected at inspection when the cots were labeled with the children's names.
  5. High September 4, 2024 Correction verified September 11, 2024

    747.5111: Smoke-Detection System

    There was not a smoke alarm installed in the main day care area.
  6. Medium Low September 4, 2024 Correction verified September 10, 2024

    747.401(a)(6): Posting Requirements-Licensing Notices

    The most recent licensing inspection was not posted.
  7. Medium Low September 26, 2023 Corrected at inspection

    747.605(3): Required Admission Information - Date of Admission

    Two children's files did not have dates of admission. This was corrected at inspection when the dates were added.
  8. Medium High November 14, 2022 Corrected at inspection

    747.4407(a): Maintenance Procedures for Active Play Space - Inspect Daily

    There was dog feces in the backyard and which children had access to. This was corrected at inspection when the feces was picked up.
  9. Medium January 7, 2022 Correction verified January 21, 2022

    747.501(8): Written Operational Policies - Promotion of Physical Activity

    The day care did not have a section on physical activity included in the operational policies.
Do you have a child enrolled here?

If The Promise Daycare confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.

There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.

About this record

Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.

Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.