The Parent Helper Daycare & Learning Center
Licensed Center in Dallas, Texas. License #1701395, issued June 30, 2020.
- Address
- 3939 S Polk St Ste 110, Dallas, TX 75224
- Phone
- (214) 272-3822
- Licensed capacity
- 50 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
Programs listed with the state: School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star, suspended
The state records this program’s rating as suspended. Ask the program about it.
In effect since June 25, 2026. From the state's provider report of October 14, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 4,406 standards at The Parent Helper Daycare & Learning Center between May 18, 2022 and September 15, 2026 and recorded 50 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 358 | 0 |
| Record keeping | 3 | 339 | 4 |
| Personnel | 3 | 474 | 1 |
| Ratios and group sizes | 4 | 216 | 1 |
| Activities | 3 | 104 | 0 |
| Infants | 5 | 447 | 1 |
| Toddlers | 4 | 88 | 0 |
| Pre-kindergarten | 4 | 74 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 4 | 80 | 0 |
| Naptime | 3 | 36 | 1 |
| Field trips | 3 | 33 | 0 |
| Get well care | 4 | 108 | 0 |
| Nighttime care | 4 | 52 | 0 |
| Nutrition and food care | 2 | 90 | 0 |
| Health practices | 4 | 451 | 0 |
| Safety practices | 2 | 154 | 1 |
| Physical facilities | 3 | 225 | 0 |
| Outdoor safety | 4 | 384 | 0 |
| Pools | 6 | 156 | 0 |
| Fire safety | 3 | 203 | 2 |
| Transportation | 4 | 196 | 2 |
The table adds up to 4,328 of those standards. The remaining 78, including 37 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to The Parent Helper Daycare & Learning Center and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 21 visits to this operation since October 2017, most recently on September 15, 2026, and 50 citations.
One of those visits began with The Parent Helper Daycare & Learning Center reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 8High
- 28Medium High
- 12Medium
- 2Medium Low
Every citation below records a correction.
Citations
Showing the 25 most recent of 50. Indented text is the inspector's own, reproduced verbatim.
- High September 15, 2026 Correction verified October 20, 2026
745.247: Franchise Tax Delinquent
Operation is not maintaining compliance with their governing body entity requirements.
- Medium High June 25, 2026 Correction verified July 10, 2026
746.1316(a): Transportation Safety Training -Director and Employee Complete 2 Hours Annually
An individual who did not have current transportation training transported children in care of the operation to a field trip destination.
- Medium High June 25, 2026 Correction verified July 10, 2026
746.5607(d): Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat
A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination.
- High June 25, 2026 Correction verified July 10, 2026
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was observed asleep in a room alone.
- Medium High June 25, 2026 Correction verified July 10, 2026
746.2905(2): Children Not Required to Sleep - May Not Confine in a Restrictive Device
A child was observed asleep in a highchair.
- Medium Low January 16, 2026 Correction verified January 23, 2026
746.303(b): Report Number of Employees
Annual report has not been completed and submitted by required due date.
- High November 24, 2025 Corrected at inspection
746.2401(7): Basic Requirements for Infants - Never Unsupervised
An infant was observed wandering off outside to the infant room during the inspection.
- Medium High November 24, 2025 Corrected at inspection
746.1601: Child/ Caregiver Ratio - 13 or More Children
Caregiver in the infant room was observed supervising seven infant children.
- Medium High August 18, 2025 Correction verified August 26, 2025
746.3407: Maintenance of Building, Grounds and Equipment
Shelving and furniture in the infant classroom appears stained and soiled.
- Medium August 18, 2025 Correction verified September 5, 2025
746.5205(4): Documentation of Drills
Fire drills were not documented for the months of June and July.
- Medium High August 18, 2025 Correction verified August 26, 2025
746.1315(b): Each Caregiver and the Director Must Have Current Training in pediatric CPR
Two staff files do not have current pediatric CPR training.
- High September 18, 2024 Correction verified October 7, 2024
746.2411(2)(G): Safety Requirements for Play Yards - Size of Mesh Openings
There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom.
- Medium High September 18, 2024 Correction verified October 7, 2024
746.1601: Child/ Caregiver Ratio - 13 or More Children
One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio.
- Medium High September 18, 2024 Correction verified October 7, 2024
746.2409(a)(1): Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
One crib in the 0-11 month classroom does not have a snugly fitting mattress.
- Medium High April 8, 2024 Correction verified June 13, 2024
746.1601: Child/ Caregiver Ratio - 13 or More Children
This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student.
- Medium March 11, 2024 Correction verified April 3, 2024
746.4501(b): Chairs - Safety Straps Used if Required by Manufacturer
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
- Medium High February 28, 2024 Correction verified March 11, 2024
746.3505(b): Diapering Procedures - Wash Infant's Hands
Infant's hands were not washed after diaper changing.
- Medium High February 28, 2024 Correction verified March 11, 2024
746.3503(c)(3): Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child
A caregiver was observed turning away from the diaper changing table while an infant was on the table.
- High February 28, 2024 Correction verified April 3, 2024
746.5625(a): Electronic Child Safety Alarm - is equipped in each vehicle
A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm.
- Medium High February 28, 2024 Correction verified March 11, 2024
746.3505(a): Diapering Procedures - Caregiver's Hands Washed
A caregiver was observed not washing their hands after diaper changing.
- Medium High February 28, 2024 Correction verified March 11, 2024
746.1601: Child/ Caregiver Ratio - 13 or More Children
The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation.
- Medium February 28, 2024 Correction verified March 11, 2024
746.605(11): Required Admission Information - Physician Information
One of the five children's records reviewed did not have completed information for a physician or emergency care facility.
- Medium February 28, 2024 Correction verified April 3, 2024
746.611(b): Health Statement on File within 1 Week of Admission
Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement.
- Medium February 28, 2024 Correction verified March 11, 2024
746.4501(b): Chairs - Safety Straps Used if Required by Manufacturer
A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in.
- Medium Low February 28, 2024 Correction verified March 11, 2024
746.901(4): Required Personnel Records - Required Affidavit
Two of the five personnel files reviewed do not have a notarized affidavit on file.
Do you have a child enrolled here?
If The Parent Helper Daycare & Learning Center confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.