Small Hands Big Hopes Academy
Licensed Center in Palmview, Texas. License #1703313, issued November 24, 2020.
- Address
- 611 Showers Rd, Palmview, TX 78572
- Phone
- (956) 599-9790
- Licensed capacity
- 31 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-07:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri, Sat
- Child care subsidies
- Accepted
Programs listed with the state: School Age Care, Meals Provided, Snacks Provided, Drop-In Care, Part Time Care, Transportation to/from School, Weekend Care, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 4-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since July 9, 2025. From the state's provider report of October 18, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 4,017 standards at Small Hands Big Hopes Academy between November 30, 2021 and September 16, 2026 and recorded 23 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 358 | 1 |
| Record keeping | 4 | 437 | 3 |
| Personnel | 4 | 593 | 2 |
| Ratios and group sizes | 3 | 162 | 0 |
| Activities | 3 | 104 | 0 |
| Infants | 3 | 267 | 0 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 3 | 55 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 2 | 22 | 0 |
| Get well care | 2 | 54 | 0 |
| Nighttime care | 2 | 26 | 0 |
| Nutrition and food care | 2 | 90 | 0 |
| Health practices | 4 | 451 | 2 |
| Safety practices | 4 | 298 | 0 |
| Physical facilities | 3 | 225 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 2 | 54 | 0 |
| Fire safety | 2 | 135 | 0 |
| Transportation | 3 | 132 | 0 |
The table adds up to 3,973 of those standards. The remaining 44, including 15 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Small Hands Big Hopes Academy and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 16 visits to this operation since October 2017, most recently on September 16, 2026, and 23 citations.
- 6High
- 7Medium High
- 10Medium
Every citation below records a correction.
Citations
Showing all 23. Indented text is the inspector's own, reproduced verbatim.
- Medium High September 11, 2026 Corrected at inspection
746.3407: Maintenance of Building, Grounds and Equipment
Animals dropping were observed on the ground of the playground. Note: This was corrected during inspection when provider clean up the area.
- Medium High September 11, 2026 Correction verified September 16, 2026
746.2911: Adequate Lighting During Naptime
Lights in the infant room were off during naptime, there was insufficient light to view the room and the children present in the room.
- High September 11, 2026 Correction verified September 16, 2026
746.2426(a)(2): Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
Two children under 12 months were asleep in rockers.
- Medium September 11, 2026 Correction verified September 22, 2026
746.901(6): Required Personnel Records -Training Hours
Three out of four staff records reviewed are missing training certificates for health and safety related topics.
- Medium September 11, 2026 Correction verified September 16, 2026
746.2603(1): Space Requirements for Pre-Kindergarten Age - Does Not Limit Movement
A four year old child was awake and placed on a high chair after waking from naptime.
- Medium September 29, 2025 Correction verified October 23, 2025
746.901: Required Personnel Records
Four staff files were reviewed. Two files are missing preemployment affidavit (Form 2912), one file is missing valid high school diploma and one file is missing SIDS/Shaken Baby training certificate.
- High October 23, 2024 Correction verified November 7, 2024
746.2426(a)(1): Infant May Not Sleep in a Restrictive Device
An infant was observed asleep on a floor bouncer for an undetermined amount of time. Note: The caregiver moved the infant to a crib during the inspection.
- Medium June 17, 2024 Correction verified June 18, 2024
746.801(3): Required Records Maintained and Made Available - Personnel and Training Records
The director did not have a complete training record available for review at the operation.
- Medium April 19, 2023 Correction verified May 4, 2023
746.1701: Child/Caregiver Ratio - 12 or Fewer Children
Ratios were not met when a caregiver was caring for a total of 10 children of varying ages. The ages of the children were One infant, and Nine children between 18 months-4 years of age. According to the ratio chart when 12 or fewer children are present two caregivers were required with the group of children based on the number of children and age of children.
- High April 19, 2023 Correction verified May 4, 2023
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Proper supervision was not established as there was only one caregiver in the building caring for 10 children of varying ages. The children were divided into two groups and in different rooms. The caregiver was observed in the infant room supervising 5 children and leaving 5 other children in the pre-k area unsupervised. This prevented the caregiver from having adequate physical proximity and auditory or visual awareness of each child in care.
- Medium High October 24, 2022 Correction verified November 10, 2022
746.3417(1): Children Handwashing Before Eating
A group of children of varying ages did not have their hands washed before eating the morning snack. NOTE: This was addressed during inspection and children's hands were washed.
- Medium October 24, 2022 Correction verified November 10, 2022
746.2207(a): Screen Time Activities - Not Used for Under Two
A group of children including a child under the age of 2 were watching television during breakfast.
- Medium October 24, 2022 Correction verified November 10, 2022
746.801(1): Required Records Maintained and Made Available - Children's Records
There were no records available for review for two children in care. 3 of 5 children's immunization records reviewed were not current. Note: The records missing for the two children were brought to the center and were reviewed.
- High October 24, 2022 Correction verified October 24, 2022
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
A caregiver was allowed to be present in the operation and have director contact with children in care prior to the operation receiving notice from the CBCU (Centralized Background Check Unit) regarding the person s eligibility. Note: The Person left the operation during the inspection.
- Medium High December 29, 2021 Corrected at inspection
746.3505(f): Diapering Procedures-Soiled Diapers Kept in a Sanitary Manner
Soiled diapers were being disposed of in a trash can with no lid/cover in the infant room. Note: This was CORRECTED during the inspection as the trash can was replaced with one that had a lid.
- Medium December 16, 2021 Correction verified December 29, 2021
746.1701: Child/Caregiver Ratio - 12 or Fewer Children
Ratios were not met when a caregiver was caring for a total of 11 children of varying ages. The ages of the children were Four infants 0-17 months old, and Seven children between 18 months-4 years of age. According to the ratio chart two caregivers were required with the group of children based on the number of children in each age category.
- High December 16, 2021 Correction verified December 29, 2021
746.1203(4): Responsibilities of Caregivers- Supervision of Children
Proper supervision was not established as there was only one caregiver in the building caring for 11 children of varying ages. The children were divided into two groups and in different rooms. Four infants and a toddler were observed in the infant room. Four toddlers and two pre-k children were observed in the pre-k area asleep on floor mats. The caregiver was observed in the infant room leaving the children in the pre-k area unsupervised.
- Medium November 30, 2021 Correction verified December 16, 2021
746.901: Required Personnel Records
A caregiver's record was not available for review during the inspection. 1 of 3 records reviewed was missing the caregiver's education documentation.
- Medium November 30, 2021 Correction verified December 7, 2021
746.501(a)(18)(A): Written Operational Policies - Benefits
The operational policies reviewed were missing the following information: Promotion of indoor and outdoor physical activity that is consistent with Subchapter F of this chapter (relating to Developmental Activities) your policies must include: (A) The benefits of physical activity and outdoor play; (B) The duration of physical activity at your operation, both indoor and outdoor; (C) The type of physical activity (structured and unstructured) that children may engage in at your operation; (D) Each setting in which your physical activity program will take place; (E) The recommended clothing and footwear that will allow a child to participate freely and safely in physicalactivities; and (F) A plan to ensure physical activity occurs on days when extreme weather conditions prohibit or limit outdoor play.
- Medium High November 30, 2021 Correction verified December 16, 2021
746.3701: Safety - Areas Free From Hazards
A small television in the infant room was not anchored or strapped to prevent from tipping over. A sand box in the outdoor area was not properly maintained as the sand box was filled with standing water. Note: The television was removed and stored away. The sand box containing water was emptied during the inspection.
- Medium High November 30, 2021 Correction verified December 7, 2021
746.1315(b): Each Caregiver and the Director Must Have Current Training in pediatric CPR
A caregiver did not have current training in pediatric cardiopulmonary resuscitation (CPR).
- Medium High November 30, 2021 Correction verified December 7, 2021
746.1315(a): Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
A caregiver did not have current training in pediatric first aid with rescue breathing and choking.
- High November 30, 2021 Correction verified December 16, 2021
746.5209(c): No Blocked or Locked Doors as Exits
A designated fire exit door was blocked with children's equipment. Note: This was addressed with director and the equipment was removed.
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About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
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