Promise Kids Learning Academy
Licensed Center in Houston, Texas. License #1784136, issued March 6, 2024.
- Address
- 11221 Bissonnet St, Houston, TX 77099
- Phone
- (832) 379-3334
- Licensed capacity
- 113 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-07:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
Programs listed with the state: Meals Provided, After School Care, Snacks Provided, Drop-In Care, Skill Classes, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 4-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since November 30, 2025. From the state's provider report of October 27, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 4,344 standards at Promise Kids Learning Academy between August 31, 2023 and July 15, 2026 and recorded 21 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 4 | 483 | 0 |
| Record keeping | 3 | 336 | 1 |
| Personnel | 3 | 465 | 7 |
| Ratios and group sizes | 4 | 216 | 0 |
| Activities | 4 | 144 | 0 |
| Infants | 4 | 360 | 0 |
| Toddlers | 4 | 88 | 1 |
| Pre-kindergarten | 4 | 76 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 4 | 80 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 3 | 33 | 0 |
| Get well care | 5 | 135 | 0 |
| Nighttime care | 4 | 52 | 0 |
| Nutrition and food care | 4 | 180 | 0 |
| Health practices | 3 | 339 | 1 |
| Safety practices | 3 | 230 | 1 |
| Physical facilities | 4 | 300 | 1 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 3 | 78 | 0 |
| Fire safety | 3 | 203 | 0 |
| Transportation | 3 | 147 | 0 |
The table adds up to 4,329 of those standards. The remaining 15, including 9 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Promise Kids Learning Academy and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 11 visits to this operation since October 2017, most recently on July 15, 2026, and 21 citations.
One of those visits began with Promise Kids Learning Academy reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 6High
- 6Medium High
- 8Medium
- 1Low
Every citation below records a correction.
Citations
Showing all 21. Indented text is the inspector's own, reproduced verbatim.
- High July 15, 2026 Correction verified July 29, 2026
745.247: Franchise Tax Delinquent
The operations franchise tax is inactive.
- Medium March 27, 2025 Correction verified April 9, 2025
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
Updated feeding instructions is needed for one child in care.
- High March 27, 2025 Correction verified April 9, 2025
746.1205(a)(2): Responsibilities of Caregivers - Know number of children responsible for
The caregiver in the infant class stated they were responsible for three children however five children were present in the room.
- Low March 27, 2025 Correction verified March 31, 2025
746.1105(4): Minimum Qualifications Employees and Caregivers - Affidavit (Form 2912)
A Pre-Employment Affidavit is needed for two staff members.
- Medium March 27, 2025 Correction verified April 22, 2025
746.1309(a): Documented Annual Training Area - 24 Hours Required
Two caregivers need 24 clock hours of annual training.
- Medium March 27, 2025 Correction verified April 27, 2025
746.1111: Education Outside of U.S.
One staff members file had an education document written in a foreign language that has not been translated to English.
- Medium High March 27, 2025 Correction verified April 9, 2025
746.1205(a)(3): Responsibilities of Caregivers - Know children's names and ages
The caregiver in the infant classroom did not know the name and age of one of the children in the room. The caregiver was unable to provide this information upon request.
- Medium High March 27, 2025 Correction verified April 9, 2025
746.1605(1): Child/Caregiver Ratio - 18 Months Difference in Age
During today's inspection I observed five children in the infant classroom. The youngest child in the room was four months old and the oldest child was three years old. The oldest child in the room was more than eighteen months older than the youngest child.
- High March 27, 2025 Correction verified April 9, 2025
746.2426(a)(1): Infant May Not Sleep in a Restrictive Device
During today's inspection I observed a four month old child asleep in a rocker.
- Medium High March 27, 2025 Correction verified March 28, 2025
746.1301(a)(7)(A): Training Requirements for Employees, Caregivers, and Directors - Transportation training
Transportation training is needed for the center director.
- Medium March 27, 2025 Correction verified April 17, 2025
746.603(a)(2): Children's Records - Admission Information
Records were evaluated for ten children enrolled and the following was determined: 6 of 10 needed emergency contact information. 6 of 10 needed current immunization records. 1 of 10 needed release persons. 10 of 10 needed a parent signature showing receipt of the parents rights.
- Medium High September 30, 2024 Correction verified October 31, 2024
746.5307(b): Fire Extinguishers Serviced
The fire extinguisher in the kitchen is in need of servicing.
- High September 30, 2024 Correction verified November 22, 2024
746.5101(a): Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The last fire inspection was completed 06/09/2023.
- Medium September 30, 2024 Correction verified September 30, 2024
746.205(b): Liability Insurance Requirements - If No Insurance Then Must Provide Written Notification to Licensing Annually by Anniversary Date of Issuance
The annual notification for lack of liability insurance was not completed by 09/14/2024.
- Medium September 30, 2024 Correction verified October 16, 2024
746.4003(a)(8): First Aid Kit Incomplete - Tweezers
The first aid kit was missing tweezers.
- Medium High September 30, 2024 Correction verified October 16, 2024
746.3401(a): Annual Sanitation Inspection
The last sanitation inspection was completed 06/09/2023.
- Medium February 13, 2024 Corrected at inspection
746.4503(b): Cots, Beds, Mats Labeled With Child's Name
During this inspection I observed unlabeled nap mats. Note: This was corrected during inspection.
- Medium High February 13, 2024 Correction verified March 3, 2024
746.1315(b): Each Caregiver and the Director Must Have Current Training in pediatric CPR
One caregiver is in need of Pediatric CPR training.
- High January 5, 2024 Correction verified February 13, 2024
746.1205(a)(1): Responsibilities of Caregivers - Know children responsible for
Based on the information obtained, it was determined a caregiver was not aware of which children they were responsible for.
- High January 5, 2024 Correction verified February 13, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
During this investigation, it was determined that a child was unsupervised on the outdoor playground for thirty-six minutes before being discovered.
- Medium November 17, 2023 Corrected at inspection
746.2505(4)(A): Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler
Three cups in the toddler room did not have labels. Note: This was corrected during inspection.
Do you have a child enrolled here?
If Promise Kids Learning Academy confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.