Primrose School of Windsong Ranch
Licensed Center in Prosper, Texas. License #1657200, issued December 20, 2017.
- Address
- 1050 Gee Rd, Prosper, TX 75078
- Phone
- (972) 787-9971
- Licensed capacity
- 304 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- primrosewindsongranch.com
Programs listed with the state: School Age Care, Before School Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,168 standards at Primrose School of Windsong Ranch between November 5, 2021 and October 8, 2026 and recorded 11 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 357 | 0 |
| Record keeping | 3 | 326 | 0 |
| Personnel | 3 | 435 | 0 |
| Ratios and group sizes | 3 | 162 | 0 |
| Activities | 3 | 104 | 0 |
| Infants | 3 | 267 | 1 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 3 | 55 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 2 | 22 | 0 |
| Get well care | 2 | 54 | 0 |
| Nighttime care | 2 | 26 | 0 |
| Nutrition and food care | 2 | 90 | 1 |
| Health practices | 2 | 226 | 0 |
| Safety practices | 2 | 154 | 0 |
| Physical facilities | 2 | 150 | 0 |
| Outdoor safety | 2 | 192 | 0 |
| Pools | 2 | 54 | 0 |
| Fire safety | 2 | 135 | 0 |
| Transportation | 2 | 98 | 0 |
The table adds up to 3,129 of those standards. The remaining 39, including 9 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
What Primrose School of Windsong Ranch says about itself
Located in Prosper, TX, Primrose School of Windsong Ranch's private preschool provides educational daycare and childcare services that inspire a lifelong love of learning.
Quoted from primroseschools.com/schools/windsong-ranch, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them.
Ask about an opening
This goes to Primrose School of Windsong Ranch and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 26 visits to this operation since October 2017, most recently on November 4, 2026, and 11 citations.
6 of those visits began with Primrose School of Windsong Ranch reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 6High
- 4Medium High
- 1Medium
Every citation below records a correction.
Citations
Showing all 11. Indented text is the inspector's own, reproduced verbatim.
- High June 23, 2024 Correction verified July 23, 2024
746.307(b)(4): Parental Communication - Situation that Placed a Child at Risk
Based on the information gathered during the investigation, it has been determined that the school failed to report immediately to the parents that a child had been involved in any on-routine situation that placed, or may have placed, the child at risk for injury or harm when released to a person that was not designated to pick up. The child was out of operation's supervision and with this undesignated person for 17 minutes plus 3 minutes in addition since the school changing child. A total of 20 minutes passed before parents were contacted.
- High June 23, 2024 Correction verified July 23, 2024
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Based on the information gathered during the investigation, it has been determined staff did not demonstrate good judgment when staff did not verify identity of the person at pick up which resulted in someone taking the wrong child.
- High June 23, 2024 Correction verified July 23, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on the information gathered during the investigation, it has been determined that child was left unattended, and caregiver was not at a physical proximity which did not allow visual and/or auditory awareness of the child in care for 17 minutes.
- Medium High October 10, 2023 Corrected at inspection
746.3417(3): Children Handwashing After Toileting or Diapering
An employee did not wash an infant's hands after changing the infant's diaper. The deficiency was corrected at inspection when the director instructed the caregiver to wash the infant's hands.
- Medium High October 10, 2023 Corrected at inspection
746.3415(4): Employee Handwashing After Diapering a Child
A caregiver did not wash her hands after a diaper change. This deficiency was corrected at inspection when the director instructed the caregiver to wash their hands.
- High October 10, 2023 Correction verified October 31, 2023
746.5101(a): Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation did not have a current fire inspection.
- Medium High September 1, 2023 Correction verified September 8, 2023
746.3301(b): Nutrition and Food Service - Follow Meal Patterns
The children did not have a vegetable component served at lunch.
- High May 2, 2023 Correction verified June 14, 2023
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on information obtained from a self-report and information obtained from interviews with staff, the child's parent, and observations from video footage, it was determined that a child was left unattended outside of a classroom for three minutes.
- Medium September 20, 2022 Correction verified September 27, 2022
746.2417(1): Activities for Infants - Outdoor Play Daily
Infants are not be given an opportunity for outdoor activity.
- High November 17, 2021 Correction verified November 30, 2021
746.2426: Infant May Not Sleep in a Restrictive Device
An infant was observed sleeping in a bouncer. The infant was removed from the bouncer.
- Medium High November 17, 2021 Correction verified November 30, 2021
746.4751(a): Maintenance Procedures for Active Play - Inspect Daily
The basketball hoop had a wasp nest inside of the metal piece where the hoop and backboard connect.
Do you have a child enrolled here?
If Primrose School of Windsong Ranch confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.