Primrose School of South Plano
Licensed Center in Plano, Texas. License #1561840, issued August 26, 2015.
- Address
- 1740 Custer Rd, Plano, TX 75075
- Phone
- (972) 423-6999
- Licensed capacity
- 221 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- primrosesouthplano.com
Programs listed with the state: School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Skill Classes, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 4,415 standards at Primrose School of South Plano between November 19, 2021 and September 22, 2026 and recorded 10 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 358 | 0 |
| Record keeping | 3 | 332 | 2 |
| Personnel | 4 | 596 | 0 |
| Ratios and group sizes | 3 | 162 | 0 |
| Activities | 3 | 104 | 0 |
| Infants | 3 | 267 | 0 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 3 | 55 | 0 |
| School-age | 2 | 40 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 4 | 48 | 0 |
| Field trips | 3 | 33 | 0 |
| Get well care | 3 | 81 | 0 |
| Nighttime care | 3 | 39 | 0 |
| Nutrition and food care | 4 | 179 | 0 |
| Health practices | 5 | 563 | 0 |
| Safety practices | 4 | 298 | 0 |
| Physical facilities | 3 | 224 | 0 |
| Outdoor safety | 4 | 384 | 0 |
| Pools | 3 | 78 | 0 |
| Fire safety | 4 | 271 | 0 |
| Transportation | 3 | 132 | 0 |
The table adds up to 4,370 of those standards. The remaining 45, including 8 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
What Primrose School of South Plano says about itself
Located in Plano, TX, Primrose School of South Plano's private preschool provides educational daycare and childcare services that inspire a lifelong love of learning.
Quoted from primroseschools.com/schools/south-plano, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them.
Ask about an opening
This goes to Primrose School of South Plano and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 40 visits to this operation since October 2017, most recently on September 24, 2026, and 10 citations.
9 of those visits began with Primrose School of South Plano reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 5High
- 5Medium High
Every citation below records a correction.
Citations
Showing all 10. Indented text is the inspector's own, reproduced verbatim.
- Medium High June 16, 2026 Correction verified June 17, 2026
746.3701: Safety - Areas Free From Hazards
The fence separating the school age and preschool playgrounds had two areas where the wiring at the bottom of the fence was torn, creating a gap and sharp edges sticking out.
- Medium High August 22, 2024 Correction verified September 17, 2024
746.3301(i): Nutrition and Food Service - Must not serve identified foods to allergic child
The kitchen staff served a food with nuts to child with known allergy that resulted in hives.
- Medium High May 17, 2024 Correction verified June 13, 2024
746.3701: Safety - Areas Free From Hazards
This standard was found deficient. A child fell on top of the table and his hand was underneath and received an injury.
- High April 11, 2023 Correction verified April 26, 2023
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
An infant received the wrong bottle. The bottle was labeled with the child's name.
- High December 20, 2022 Correction verified January 13, 2023
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member put a child in the restroom when they were having a tantrum. The door has a window and the staff member observed the child from outside the restroom.
- High December 7, 2022 Correction verified December 20, 2022
746.1203(4): Responsibilities of Caregivers - Supervision of Children
A three year old was left unattended in the classroom while their class went outside. The child was found by an office administrator.
- Medium High November 1, 2022 Correction verified November 17, 2022
746.605(6): Required Admission Information - Emergency Contact
Three children's records did not have the emergency contact address on file.
- Medium High November 1, 2022 Correction verified November 17, 2022
746.3819: Food Allergy Emergency Plan Signed by Parents and Health Care Professional
One child with an EPI pen did not have a food allergy emergency plan on file.
- High November 1, 2022 Correction verified November 17, 2022
746.613(a): Required Immunizations
Two children did not have immunization updates on file.
- High November 19, 2021 Correction verified December 20, 2021
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member failed to use self control when she grabbed a child by the shirt to redirect them.
Do you have a child enrolled here?
If Primrose School of South Plano confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.