Primrose School of Round Rock
Licensed Center in Round Rock, Texas. License #1523143, issued September 25, 2013.
- Address
- 15925 S Great Oaks Dr, Round Rock, TX 78681
- Phone
- (512) 733-2020
- Licensed capacity
- 198 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
Programs listed with the state: School Age Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 5,753 standards at Primrose School of Round Rock between March 15, 2022 and November 5, 2026 and recorded 49 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 5 | 613 | 2 |
| Record keeping | 5 | 562 | 0 |
| Personnel | 6 | 948 | 1 |
| Ratios and group sizes | 5 | 270 | 0 |
| Activities | 5 | 176 | 0 |
| Infants | 3 | 267 | 0 |
| Toddlers | 4 | 88 | 0 |
| Pre-kindergarten | 4 | 74 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 7 | 140 | 0 |
| Naptime | 6 | 72 | 0 |
| Field trips | 3 | 33 | 0 |
| Get well care | 4 | 108 | 0 |
| Nighttime care | 4 | 52 | 0 |
| Nutrition and food care | 5 | 225 | 0 |
| Health practices | 4 | 451 | 0 |
| Safety practices | 4 | 298 | 0 |
| Physical facilities | 3 | 224 | 0 |
| Outdoor safety | 4 | 384 | 1 |
| Pools | 4 | 108 | 0 |
| Fire safety | 5 | 337 | 1 |
| Transportation | 3 | 132 | 0 |
The table adds up to 5,622 of those standards. The remaining 131, including 44 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Primrose School of Round Rock and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 48 visits to this operation since October 2017, most recently on November 5, 2026, and 49 citations.
5 of those visits began with Primrose School of Round Rock reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 28High
- 10Medium High
- 11Medium
Every citation below records a correction.
Citations
Showing the 25 most recent of 49. Indented text is the inspector's own, reproduced verbatim.
- Medium High February 26, 2026 Correction verified March 3, 2026
746.1601: Child/ Caregiver Ratio - 13 or More Children
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
- High October 6, 2025 Correction verified November 6, 2025
746.305(a)(6): Report Situation Placing Children at Risk
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
- High October 6, 2025 Correction verified November 6, 2025
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
- Medium High April 10, 2025 Correction verified April 16, 2025
746.3415(4): Employee Handwashing After Diapering a Child
A caregiver was observed not washing her hands after diapering a child.
- Medium High April 10, 2025 Correction verified April 16, 2025
746.3417(3): Children Handwashing After Toileting or Diapering
A child was observed not washing her hands after having her diaper changed.
- Medium November 19, 2024 Correction verified November 22, 2024
746.501(a)(28): Written Operational Policies - Vaccine Preventable Diseases
The operational policies were missing employee vaccination policies.
- Medium November 19, 2024 Correction verified November 22, 2024
746.501(a)(23): Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.
- Medium High November 19, 2024 Correction verified November 20, 2024
746.1316(a): Transportation Safety Training -Director and Employee Complete 2 Hours Annually
The director did not have current annual transportation training.
- Medium October 24, 2024 Correction verified November 25, 2024
746.707: Incident/Illness Report Form Shared with Parent
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
- High October 15, 2024 Correction verified October 28, 2024
746.1205(a)(2): Responsibilities of Caregivers - Know number of children responsible for
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
- High October 11, 2024 Correction verified November 13, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
- High October 11, 2024 Correction verified November 12, 2024
746.305(a)(6): Report Situation Placing Children at Risk
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.
- Medium October 11, 2024 Correction verified November 14, 2024
746.707: Incident/Illness Report Form Shared with Parent
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
- High October 11, 2024 Correction verified November 14, 2024
746.307(b)(4): Parental Communication - Situation that Placed a Child at Risk
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
- Medium High October 7, 2024 Correction verified November 13, 2024
746.1601: Child/ Caregiver Ratio - 13 or More Children
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
- Medium October 2, 2024 Correction verified November 12, 2024
746.707: Incident/Illness Report Form Shared with Parent
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
- High October 2, 2024 Correction verified December 18, 2024
746.307(b)(4): Parental Communication - Situation that Placed a Child at Risk
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
- High October 2, 2024 Correction verified December 18, 2024
746.305(a)(6): Report Situation Placing Children at Risk
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.
- High October 2, 2024 Correction verified November 13, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
- Medium October 2, 2024 Correction verified November 13, 2024
746.1309(e): Documented Annual Training- Required Content
At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.
- Medium High October 2, 2024 Correction verified November 12, 2024
746.3805(b)(3): Administering Medication - Not After Expiration date
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation.
- High September 27, 2024 Correction verified October 28, 2024
746.307(b)(4): Parental Communication - Situation that Placed a Child at Risk
Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
- High September 27, 2024 Correction verified October 28, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
- Medium September 27, 2024 Correction verified October 28, 2024
746.707: Incident/Illness Report Form Shared with Parent
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
- High September 27, 2024 Correction verified October 28, 2024
746.305(a)(6): Report Situation Placing Children at Risk
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.
Do you have a child enrolled here?
If Primrose School of Round Rock confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
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About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
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