Primrose School of Highland Village
Licensed Center in Highland Village, Texas. License #1618197, issued July 27, 2016.
- Address
- 2100 Highland Village Rd, Highland Village, TX 75077
- Phone
- (972) 317-9332
- Licensed capacity
- 176 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- primrosehighlandvillage.com
Programs listed with the state: School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Skill Classes, Transportation to/from School.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,157 standards at Primrose School of Highland Village between January 3, 2022 and June 30, 2026 and recorded 12 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 2 | 242 | 0 |
| Record keeping | 2 | 225 | 0 |
| Personnel | 2 | 313 | 0 |
| Ratios and group sizes | 2 | 108 | 0 |
| Activities | 2 | 72 | 0 |
| Infants | 2 | 180 | 0 |
| Toddlers | 2 | 44 | 0 |
| Pre-kindergarten | 2 | 38 | 0 |
| School-age | 2 | 40 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 3 | 33 | 0 |
| Get well care | 3 | 81 | 0 |
| Nighttime care | 3 | 39 | 0 |
| Nutrition and food care | 3 | 134 | 0 |
| Health practices | 3 | 338 | 0 |
| Safety practices | 3 | 220 | 1 |
| Physical facilities | 3 | 224 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 3 | 78 | 0 |
| Fire safety | 3 | 203 | 3 |
| Transportation | 3 | 132 | 0 |
The table adds up to 3,128 of those standards. The remaining 29, including 8 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
What Primrose School of Highland Village says about itself
Located in Highland Village, TX, Primrose School of Highland Village's private preschool provides educational daycare and childcare services that inspire a lifelong love of learning.
Quoted from primroseschools.com/schools/highland-village, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them.
Ask about an opening
This goes to Primrose School of Highland Village and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 20 visits to this operation since October 2017, most recently on June 30, 2026, and 12 citations.
5 of those visits began with Primrose School of Highland Village reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 7High
- 4Medium High
- 1Medium
Every citation below records a correction.
Citations
Showing all 12. Indented text is the inspector's own, reproduced verbatim.
- Medium June 30, 2026 Correction verified July 6, 2026
746.4135(b): Children's Products- Annual Certification
The product safety recall paper was not certified annual.
- Medium High July 21, 2025 Correction verified July 31, 2025
746.5101(b): Annual Fire Inspection - Conducted by Fire Marshal
The last fire inspection the operation had was 10/26/2023.
- Medium High August 5, 2024 Correction verified August 13, 2024
746.5537(a)(2): Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
There was no log of the carbon monoxide detector being checked.
- High August 5, 2024 Correction verified August 13, 2024
746.5319: Smoke Detectors Testing
There was no log of the smoke detectors being checked.
- Medium High August 5, 2024 Correction verified August 13, 2024
746.5307(a): Inspect Fire Extinguishers Monthly
There was no log of the extinguishers being checked.
- High December 11, 2023 Correction verified January 11, 2024
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Good judgement wasn't practiced by the caregivers when they failed to notify the parents or management when it was noticed that the child was fussy, crying and not acting like himself after he was found sitting on the playground crying by the slide and refused to walk.
- High July 14, 2023 Correction verified August 22, 2023
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was found through investigation that when a toddler class was moving from their class to a special presentation one toddler was left in the classroom unsupervised.
- High February 23, 2023 Correction verified March 3, 2023
746.1203(4): Responsibilities of Caregivers - Supervision of Children
It was verified during and unannounced inspction that a child was left unsupervised in a classroom.
- High February 11, 2023 Correction verified February 24, 2023
746.1203(4): Responsibilities of Caregivers - Supervision of Children
It was determined during the unannounced inspection that a child was left unsupervised and without appropriate visual and/or auditory awareness.
- High April 19, 2022 Correction verified June 1, 2022
746.305(a)(6): Report Situation Placing Children at Risk
This standard was evaluated in regard to an investigation and is found to be in violation of minimum standards. The director did not report the incident in a timely manner.
- High April 19, 2022 Correction verified June 1, 2022
746.1203(4): Responsibilities of Caregivers- Supervision of Children
This standard was evaluated in regard to an investigation and found in violation of minimum standards. A child was able to exit a fenced area with another child without caregivers knowledge.
- Medium High January 3, 2022 Correction verified January 24, 2022
746.305(a)(4): Report Outbreak of Communicable Illness
The operation failed to report the positive COVID case in a timely manner.
Do you have a child enrolled here?
If Primrose School of Highland Village confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.