Primrose School of Frisco West
Licensed Center in Frisco, Texas. License #1530811, issued August 18, 2014.
- Address
- 333 W Lebanon, Frisco, TX 75036
- Phone
- (214) 469-1381
- Licensed capacity
- 240 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- primrosefriscowest.com
Programs listed with the state: School Age Care, Accredited, Meals Provided, After School Care, Snacks Provided, Skill Classes, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,740 standards at Primrose School of Frisco West between February 9, 2022 and July 7, 2026 and recorded 8 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 358 | 0 |
| Record keeping | 3 | 326 | 0 |
| Personnel | 3 | 441 | 1 |
| Ratios and group sizes | 3 | 162 | 0 |
| Activities | 3 | 104 | 0 |
| Infants | 3 | 267 | 0 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 3 | 55 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 3 | 33 | 0 |
| Get well care | 3 | 81 | 0 |
| Nighttime care | 3 | 39 | 0 |
| Nutrition and food care | 3 | 134 | 0 |
| Health practices | 3 | 338 | 0 |
| Safety practices | 3 | 222 | 1 |
| Physical facilities | 3 | 224 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 3 | 84 | 0 |
| Fire safety | 3 | 203 | 0 |
| Transportation | 3 | 132 | 0 |
The table adds up to 3,713 of those standards. The remaining 27, including 6 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
What Primrose School of Frisco West says about itself
Located in Frisco, TX, Primrose School of Frisco West's private preschool provides educational daycare and childcare services that inspire a lifelong love of learning.
Quoted from primroseschools.com/schools/frisco-west, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them.
Ask about an opening
This goes to Primrose School of Frisco West and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 21 visits to this operation since October 2017, most recently on July 7, 2026, and 8 citations.
5 of those visits began with Primrose School of Frisco West reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 5High
- 2Medium High
- 1Medium
Every citation below records a correction.
Citations
Showing all 8. Indented text is the inspector's own, reproduced verbatim.
- High May 14, 2026 Correction verified May 27, 2026
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
According to the information collected throughout the investigation, it was determined that a child had been left unattended outdoors for roughly 6 minutes.
- High January 21, 2026 Correction verified February 3, 2026
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A 3-year-old child was observed on surveillance video being left behind alone outside for approximately 6 minutes and 20 seconds before a caregiver from a different classroom entered the play area after she was noticed to be alone. She was then returned to her classroom immediately.
- Medium November 5, 2024 Corrected at inspection
746.3809: Medication No Longer Used
The medication box was inspected, revealing that many medications were past their expiration date. The director corrected the situation during the inspection by removing the expired medication.
- High December 7, 2023 Correction verified January 2, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left without supervision in the playground area for around 2 minutes.
- Medium High December 6, 2023 Correction verified December 18, 2023
746.1315(a): Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
A caregiver has an expired pediatric CPR/FIRST AID certification since August/2023.
- High February 9, 2022 Correction verified February 25, 2022
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Two individuals providing direct care during a special skills activity did not have cleared background checks.
- High February 9, 2022 Correction verified February 25, 2022
745.635(3): AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
One caregiver with a provisional status was left in charge of children. The conditions of the background check were not followed.
- Medium High February 9, 2022 Correction verified February 25, 2022
746.3505(c): Diapering Procedures - Use Disposable Gloves
A Caregiver did not wash her hands after toileting children.
Do you have a child enrolled here?
If Primrose School of Frisco West confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.