Primrose School of Eldorado
Licensed Center in McKinney, Texas. License #834314, issued December 10, 2003.
- Address
- 3999 Eldorado Pkwy, McKinney, TX 75070
- Phone
- (972) 529-2091
- Licensed capacity
- 197 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- primroseschools.com
Programs listed with the state: Before School Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,872 standards at Primrose School of Eldorado between May 24, 2022 and October 7, 2026 and recorded 31 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 365 | 0 |
| Record keeping | 3 | 334 | 1 |
| Personnel | 3 | 467 | 1 |
| Ratios and group sizes | 3 | 162 | 0 |
| Activities | 4 | 140 | 0 |
| Infants | 3 | 267 | 1 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 3 | 55 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 3 | 33 | 0 |
| Get well care | 3 | 81 | 0 |
| Nighttime care | 3 | 39 | 0 |
| Nutrition and food care | 3 | 134 | 0 |
| Health practices | 3 | 338 | 0 |
| Safety practices | 3 | 220 | 0 |
| Physical facilities | 3 | 224 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 3 | 78 | 0 |
| Fire safety | 3 | 203 | 1 |
| Transportation | 3 | 147 | 0 |
The table adds up to 3,797 of those standards. The remaining 75, including 27 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
What Primrose School of Eldorado says about itself
Find the best preschool program, infant daycare or kindergarten classroom nearest you with our Find a Primrose School tool.
Quoted from primroseschools.com, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them.
Ask about an opening
This goes to Primrose School of Eldorado and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 44 visits to this operation since October 2017, most recently on October 7, 2026, and 31 citations.
9 of those visits began with Primrose School of Eldorado reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 16High
- 7Medium High
- 6Medium
- 1Medium Low
- 1Low
Every citation below records a correction.
Citations
Showing the 25 most recent of 31. Indented text is the inspector's own, reproduced verbatim.
- Medium High October 7, 2026 Corrected at inspection
746.3301(f)(1): Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
Two group of children were engaging in outdoor activities without a supply of water for drinking available. The staff corrected the deficiency during the inspection when a staff member brought a supply of drinking water and disposal cups to serve children water during outdoor play. Having a supply of drinking water available to serve children during outdoor may mitigate risk of dehydration.
- High June 30, 2025 Correction verified July 29, 2025
746.2805(3): Prohibited Punishments - Grabbing and Pulling
The standard was evaluated for a standard investigation and was found not in compliance. Based on interviews with the staff and the parent of a young child, a caregiver grabbed a young child's arm to stop them from running away which resulted in the child falling and hitting their mouth on the pole of a play structure.
- High April 9, 2025 Correction verified April 22, 2025
746.5101(a): Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation does not have a current fire inspection conducted by a fire marshal. The last fire inspection documented 8/24/2023.
- Medium High April 9, 2025 Corrected at inspection
746.5537(a)(2): Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
The operation has not conducted a current CO detector. The director corrected the deficiency during the inspection by testing the CO detector test.
- Medium High April 9, 2025 Correction verified April 16, 2025
746.1301(a)(1)(A): Training Requirements for Employees, Caregivers, and Directors - Orientation
Two caregivers did not have documentation on file acknowledging that an orientation is complete.
- Medium High April 9, 2025 Correction verified April 16, 2025
746.3401(a): Annual Sanitation Inspection
The operation does not have a current health inspection. The last annual health inspection is documented 2/28/2024.
- Medium April 9, 2025 Correction verified April 16, 2025
746.4135(b): Children's Products- Annual Certification
The operation did not have the current Children Product Certification form to validate that the CPSC recall list have been view and all of the materials in the operation that are used by children are safe. The Children Safety Product Certification form was last documented 8/26/2023.
- Medium High June 12, 2024 Correction verified July 1, 2024
746.2803(4)(C): Positive Methods of Discipline and Guidance - Redirecting Behavior
Based on interviews with a caregiver and a parent witness, a caregiver was observed hitting a young child to redirect the young child's behavior.
- High June 12, 2024 Correction verified July 1, 2024
746.2805(1): Prohibited Punishments - Corporal Punishment
Based on interviews with the staff and the parent witness, the operation was found out of the compliance with the standard evaluated. The caregiver was observed hitting a young child on the wrist.
- Medium May 21, 2024 Correction verified May 31, 2024
746.603(a)(4): Children's Records - Immunizations
Three children did not have current immunizations on file.
- Medium May 21, 2024 Correction verified May 31, 2024
746.603(a)(3): Children's Records - Health Statement
A child did not have a health statement on file.
- High December 12, 2023 Correction verified January 26, 2024
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
This standard was evaluated during the investigation and was found to be deficient. Two infants had similar looking bottles labeled with their names. A caregiver did not use good judgement when they did not check the name on one bottle before giving it to an infant. This resulted in the infant being fed a bottle, containing breastmilk, which belonged to the other infant.
- High November 15, 2023 Corrected at inspection
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
A caregiver was present in a classroom with children without having a record of a background check being run for them under the operation's name. This was corrected at inspection when the caregiver left the operation, and the administrative staff ran a background check for the caregiver.
- High August 24, 2023 Reported corrected November 3, 2023, not yet verified
746.307(b)(4): Parental Communication - Situation that Placed a Child at Risk
Based on the information obtained during a DFPS investigation it was determined that parents of an child in care were not notified when that child was left unsupervised on the playground.
- High August 24, 2023 Reported corrected November 3, 2023, not yet verified
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on information obtained during a DFPS investigation it was determined that due to a child being left unattended on the playground. The caregiver was not providing supervision that ensured the safety of the child in care.
- High August 24, 2023 Reported corrected November 3, 2023, not yet verified
746.305(a)(6): Report Situation Placing Children at Risk
Based on information obtained during the DFPS investigation it was determined the operation did not report that a child was left unsupervised on the playground.
- Medium High June 30, 2023 Correction verified August 24, 2023
746.2803(4)(C): Positive Methods of Discipline and Guidance - Redirecting Behavior
Based on information obtained during a DFPS investigation it was determined that caregivers at the operation were not redirecting children with positive statements. It was mentioned that spraying water from bottles was utilized to redirect the children.
- Low June 22, 2023 Correction verified July 7, 2023
746.603(a)(6): Children's Records - Vision and Hearing Screening
At the time of inspection, one child did not have their completed vision and hearing screening on file for review.
- High March 17, 2023 Correction verified April 28, 2023
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
As a result of the investigation, it was determined that the operation was deficient according to this standard. The caregiver was no aware of where the child was and stated so in their interview.
- Medium Low January 18, 2023 Correction verified January 19, 2023
746.303(b): Report Number of Employees
The operation did not complete the required survey to indicate the number of employees that left the operation during the year 2022.
- High October 24, 2022 Corrected at inspection
745.621(a)(2): AP Initial background checks submitted - At the time you hire someone
During the inspection the operation allowed a staff member to be present without an initial background check being run. The operation corrected this during the inspection when the staff member left the operation during lunch and was asked not to return.
- Medium October 21, 2022 Correction verified December 2, 2022
746.707: Incident/Illness Report Form Shared with Parent
Based on a review of the parent signature in the child file and interviews conducted, it was determined the signature on the incident report was not the parent's original signature.
- High October 21, 2022 Correction verified December 2, 2022
746.1203(4): Responsibilities of Caregivers - Supervision of Children
This standard was evaluated during the investigation and was found to be deficient. A caregiver left a child alone in the classroom. The child was found later by another staff member.
- High September 2, 2022 Correction verified September 2, 2022
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
A caregiver was present in the childcare center in direct care with a group of children with a pending background check. Additional steps had not been taken to ensure clearance prior to the caregiver being present.
- High September 1, 2022 Correction verified October 4, 2022
746.2805(4): Prohibited Punishments - Hitting with Hand or Instrument
This standard was tasked over for this investigation and found to be deficient. During this investigation it was determined that a caregiver did hit a child with their hand while in care.
Do you have a child enrolled here?
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About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
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