ChildCareTX

Primrose School of Bent Trail

Licensed Center in Dallas, Texas. License #537295, issued June 19, 1998.

Address
18601 Preston Rd, Dallas, TX 75252
Phone
(972) 380-1275
Licensed capacity
136 children
Licensed for
Infant, Toddler, Pre-Kindergarten, School
Hours
06:30 AM-06:30 PM
Days
Mon, Tue, Wed, Thu, Fri
Child care subsidies
Not accepted

Programs listed with the state: Accredited, Part Time Care, Transportation to/from School.

Openings

This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.

Texas Rising Star

No Texas Rising Star rating

Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.

This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.

What inspectors checked

Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,387 standards at Primrose School of Bent Trail between September 8, 2022 and November 2, 2026 and recorded 8 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.

The 22 areas, one by one
Area of the rulesVisitsStandards checkedViolated
Scope, administration, and communication22420
Record keeping22251
Personnel34651
Ratios and group sizes21080
Activities2720
Infants32700
Toddlers2440
Pre-kindergarten2380
School-age2400
Discipline3600
Naptime3360
Field trips3330
Get well care3810
Nighttime care3390
Nutrition and food care31350
Health practices33380
Safety practices32200
Physical facilities32240
Outdoor safety32880
Pools3780
Fire safety32031
Transportation31320

The table adds up to 3,371 of those standards. The remaining 16, including 5 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.

A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.

Changes we have recorded

Texas HHSC publishes the register as it stands today and overwrites it, so nothing in the state's own data shows that a figure used to be different. We compare the register against the previous day's copy and keep what moved. We have been doing that since October 24, 2026.

  1. November 5, 2026Administrator “Izabella Albertson” to “Cammie Pettie”
  2. November 4, 2026Administrator “Nydia Sanchez Kimp” to “Izabella Albertson”

Each date is the day we first saw the new value, not the day the program changed anything or the day the state recorded it. A change made in February can appear in the register in May. We do not know which, so we do not say.

What Primrose School of Bent Trail says about itself

Primrose School of Bent Trail provides educational daycare, preschool, kindergarten through our Balanced Learning® approach, serving families in Dallas, TX.

Quoted from primroseschools.com/schools/bent-trail, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them. We found this site at the domain of the email address Texas HHSC holds for this program rather than from a website on file, so it may belong to a church, district or company that runs it.

Ask about an opening

This goes to Primrose School of Bent Trail and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.

We email you a copy, and tell you honestly whether it reached them. Texas HHSC has no email address on file for about two programs in five, and for those the phone number above is the faster route.

Tell me about new inspections

One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.

We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.

State inspection record

HHSC records 18 visits to this operation since October 2017, most recently on November 2, 2026, and 8 citations.

4 of those visits began with Primrose School of Bent Trail reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.

222526
visitsvisits where something was found18 recorded visits since October 2017. More visits does not mean a worse program: how often the state comes depends on the license type, the program's age and whether anyone complained.
  • 4High
  • 3Medium High
  • 1Medium

Every citation below records a correction.

Citations

Showing all 8. Indented text is the inspector's own, reproduced verbatim.

  1. High June 8, 2026 Correction verified June 15, 2026

    745.635(3): AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

    There was a person left in charge of the operation with a provisional background check.
  2. High April 27, 2026 Correction verified June 8, 2026

    746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    The infant caregiver failed to use good judgment by not following the policy of verifying bottles.
  3. Medium High July 25, 2024 Correction verified August 27, 2024

    746.5103: Documentation of Fire Inspection

    The operation does not have the current fire inspection document from Dallas Fire Department
  4. High July 24, 2024 Correction verified August 12, 2024

    746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    Two children were left in the class unattended.
  5. Medium High September 7, 2023 Correction verified September 28, 2023

    746.3401(a): Annual Sanitation Inspection

    The Annual Health Inspection expired 11/09/22.
  6. Medium High September 7, 2023 Correction verified September 12, 2023

    746.1316(a): Transportation Safety Training -Director and Employee Complete 2 Hours Annually

    Two caregivers transport training expired.
  7. Medium September 7, 2023 Correction verified September 12, 2023

    746.603(a)(3): Children's Records - Health Statement

    Two children did not have the required Health Statement.
  8. High April 27, 2023 Correction verified May 9, 2023

    746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    The caregiver did not demonstrate competency when she feed an formula feed infant breastmilk from the wrong bottle.
Do you have a child enrolled here?

If Primrose School of Bent Trail confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.

There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.

About this record

Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.

Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.