Primrose School of Austin at Mueller
Licensed Center in Austin, Texas. License #1696340, issued February 20, 2020.
- Address
- 2200 Aldrich St Ste 130, Austin, TX 78723
- Phone
- (512) 668-1010
- Licensed capacity
- 284 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten
- Hours
- 07:30 AM-06:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
- Website
- primrosemueller.com
Programs listed with the state: Meals Provided, Snacks Provided, Part Time Care, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 3-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since September 14, 2026. From the state's provider report of September 30, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 4,871 standards at Primrose School of Austin at Mueller between December 8, 2021 and October 16, 2026 and recorded 25 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 4 | 481 | 0 |
| Record keeping | 5 | 541 | 4 |
| Personnel | 6 | 829 | 1 |
| Ratios and group sizes | 5 | 270 | 0 |
| Activities | 3 | 104 | 0 |
| Infants | 4 | 354 | 1 |
| Toddlers | 4 | 88 | 0 |
| Pre-kindergarten | 4 | 72 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 6 | 72 | 1 |
| Field trips | 3 | 33 | 0 |
| Get well care | 2 | 54 | 0 |
| Nighttime care | 3 | 39 | 0 |
| Nutrition and food care | 3 | 134 | 0 |
| Health practices | 3 | 337 | 0 |
| Safety practices | 4 | 276 | 2 |
| Physical facilities | 2 | 149 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 3 | 78 | 0 |
| Fire safety | 5 | 339 | 2 |
| Transportation | 3 | 132 | 0 |
The table adds up to 4,790 of those standards. The remaining 81, including 14 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
What Primrose School of Austin at Mueller says about itself
Located in Austin, TX, Primrose School of Austin at Mueller's private preschool provides educational daycare and childcare services that inspire a lifelong love of learning.
Quoted from primroseschools.com/schools/austin-at-mueller, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them.
Ask about an opening
This goes to Primrose School of Austin at Mueller and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 58 visits to this operation since October 2017, most recently on October 16, 2026, and 25 citations.
5 of those visits began with Primrose School of Austin at Mueller reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 9High
- 7Medium High
- 8Medium
- 1Medium Low
Every citation below records a correction.
Citations
Showing all 25. Indented text is the inspector's own, reproduced verbatim.
- High July 27, 2026 Correction verified August 6, 2026
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
The investigation concluded that two caregivers, were not properly supervising the children in care.
- Medium High January 23, 2026 Correction verified February 19, 2026
746.1601: Child/ Caregiver Ratio - 13 or More Children
There are concerns with caregiver to child ratios.
- High January 23, 2026 Corrected at inspection
746.1205(a)(2): Responsibilities of Caregivers - Know number of children responsible for
The caregivers in charge of the classroom were not aware of the number of total children in their care.
- Medium High January 23, 2026 Correction verified February 5, 2026
746.3401(a): Annual Sanitation Inspection
The last santation inspection is dated 09/05/2024.
- Medium High January 9, 2026 Correction verified February 19, 2026
746.3301(i): Nutrition and Food Service - Must not serve identified foods to allergic child
It was found that during the break transition of teachers it was not communicated that a food item should not be served to a child with a food allergy.
- High December 9, 2025 Correction verified December 23, 2025
746.1205(a)(2): Responsibilities of Caregivers - Know number of children responsible for
Classroom preschool 1 caregivers reported having 17 children in care when they had 20 children.
- High December 8, 2025 Correction verified December 23, 2025
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left unsupervised for 5 minutes in a classroom.
- High November 7, 2025 Correction verified December 9, 2025
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
There was a child that was left unsupervised in a classroom.
- High November 7, 2025 Correction verified December 9, 2025
746.305(a)(6): Report Situation Placing Children at Risk
The operation failed to report an incident where a child was left unsupervised in a classroom.
- Medium September 3, 2025 Correction verified September 25, 2025
746.801(8): Required Records Maintained and Made Available - Playground Maintenance Records
At inspection, the operation did not have a playground checklist, available for CCR.
- High December 14, 2024 Correction verified January 6, 2025
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A child was left in the classroom alone for approximately 4-6 minutes.
- Medium August 22, 2022 Correction verified November 9, 2022
746.801(3): Required Records Maintained and Made Available - Personnel and Training Records
Of the 10 staff files reviewed the following needs to be updated: 4 files need the date of hire 5 files need documentation of Pre-Service Training 4 files need to complete 20-21 training hours 7 files need to complete 21-22 training hours.
- High April 27, 2022 Correction verified May 28, 2022
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
One staff member was accidentally inactivated on 2/23/22. They were present at the operation without an updated background check eligibility notification. This was corrected at inspection with the staff member left the operation while I was present.
- Medium April 27, 2022 Correction verified May 17, 2022
746.1309(a): Documented Annual Training Area - 24 Hours Required
10 staff files were reviewed. One staff member needs proof of her 2020-2021 trainings, and one staff member needs proof of two more hours of training.
- Medium April 27, 2022 Correction verified May 9, 2022
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
Updated infant feeding instructions were missing for 8 children. Two of these were corrected during inspection when the parents were contacted and stated that there were no changes.
- Medium High January 25, 2022 Correction verified February 14, 2022
746.3819: Food Allergy Emergency Plan Signed by Parents and Health Care Professional
One allergy action plan needs to be signed by both the parent and the doctor. Two allergy action plans need to be signed by the doctor.
- Medium January 25, 2022 Corrected at inspection
746.3809: Medication No Longer Used
Expired medication was located in the medication bin during the inspection. This was corrected at inspection when the expired medications were removed from the medication bin.
- Medium High January 25, 2022 Correction verified March 1, 2022
746.613(b): Immunization Records, Exceptions, and Exemptions Current
One child was missing an up to date immunization record.
- Medium January 25, 2022 Correction verified March 1, 2022
746.801(3): Required Records Maintained and Made Available - Personnel and Training Records
5 staff training files were not available for review during the inspection.
- Medium High December 8, 2021 Correction verified April 8, 2022
746.5101(b): Annual Fire Inspection - Conducted by Fire Marshal
A copy of the updated annual fire inspection was not on file at the operation.
- High December 8, 2021 Correction verified December 20, 2021
746.1203(2): Responsibilities of Caregivers - Know Group Responsible For
Two staff members were unaware of the number of children in their classroom.
- Medium High December 8, 2021 Corrected at inspection
746.2909(1): Arrangement of Napping Equipment - Not Blocking Entrances or Exits
Two classrooms had exit doors that were blocked by naptime cots. This was corrected at inspection when the cots were removed from in front of the doors.
- Medium Low December 8, 2021 Correction verified December 15, 2021
746.901(4): Required Personnel Records - Required Affidavit
Two staff members need notarized affidavits for the HR file.
- Medium December 8, 2021 Corrected at inspection
746.1613(a): Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
During naptime one classroom was out of ratio. There were 10 children in care with one staff member. There were children in the room under 18 months old. This was corrected at inspection when the second caregiver returned to the classroom.
- Medium December 8, 2021 Correction verified January 7, 2022
746.5205(4): Documentation of Drills
Drill logs have not been documented since August 2021.
Do you have a child enrolled here?
If Primrose School of Austin at Mueller confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.