Primrose School at the Galleria
Licensed Center in Houston, Texas. License #1508681, issued July 11, 2013.
- Address
- 5015 Westheimer St Ste A423, Houston, TX 77056
- Phone
- (713) 559-8668
- Licensed capacity
- 204 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
Programs listed with the state: Meals Provided, Snacks Provided, Drop-In Care, Part Time Care.
The state records conditions on this permit . What these mean.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,148 standards at Primrose School at the Galleria between December 3, 2021 and July 14, 2026 and recorded 16 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 2 | 240 | 1 |
| Record keeping | 3 | 326 | 4 |
| Personnel | 3 | 435 | 3 |
| Ratios and group sizes | 3 | 162 | 0 |
| Activities | 3 | 104 | 0 |
| Infants | 2 | 177 | 1 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 2 | 36 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 2 | 40 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 3 | 33 | 0 |
| Get well care | 2 | 54 | 0 |
| Nighttime care | 2 | 26 | 0 |
| Nutrition and food care | 2 | 89 | 0 |
| Health practices | 3 | 338 | 0 |
| Safety practices | 2 | 144 | 0 |
| Physical facilities | 2 | 149 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 2 | 54 | 0 |
| Fire safety | 2 | 135 | 0 |
| Transportation | 3 | 132 | 0 |
The table adds up to 3,124 of those standards. The remaining 24, including 7 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Primrose School at the Galleria and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 16 visits to this operation since October 2017, most recently on July 16, 2026, and 16 citations.
2 of those visits began with Primrose School at the Galleria reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 6High
- 6Medium High
- 2Medium
- 1Medium Low
- 1Low
Every citation below records a correction.
Citations
Showing all 16. Indented text is the inspector's own, reproduced verbatim.
- Medium High February 10, 2026 Correction verified February 18, 2026
746.1315(b)(1): CPR Training and Recertification Adhere to Guidelines-skill based
Records for 10 staff was reviewed, 5 careigvers including the director obtained CPR online with no hands-on training,
- High February 10, 2026 Corrected at inspection
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
One caregiver was observed to be present and in care of children without a background check on file. NOTE: Corrected at inspection, the background check was submitted during the inspection
- Medium Low February 10, 2026 Correction verified February 27, 2026
746.901(5): Required Personnel Records - Required Affidavit (Form 2912)
Records for 10 staff was reviewed, 7 caregivers hired after 2023 did not have a preemployment affidavit on file.
- Low March 22, 2023 Correction verified May 30, 2023
746.705: Incident/Illness Report Form Signed
Based upon the information obtained, multiple incident reports were not signed by the director or person in charge during the incidents that occurred.
- Medium February 14, 2023 Correction verified February 17, 2023
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
2 infants not yet on table food did not have updated feeding instructions. One was last completed 10/28/22 and another was last completed 12/27/22
- Medium High October 4, 2022 Correction verified October 4, 2022
746.305(a)(4): Report Outbreak of Communicable Illness
During the inspection, it was learned that the operation failed to recent case a COVID-19 within 48hrs.
- High September 22, 2022 Correction verified December 2, 2022
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Based on the information obtained during the investigation, the operation failed to demonstrate good judgment when they deleted an incident report from a caregiver who witnessed a child have a seizure in care and then created a new report to state the child hit their head.
- Medium High February 16, 2022 Correction verified March 2, 2022
746.3701: Safety - Areas Free From Hazards
During the inspection I observed the Early Preschool II classroom on the outdoor playground. Broken zip ties, plastic, and other items accessible to the children was observed on the playground. Note: The director and inspector removed the items from the playground.
- High February 15, 2022 Correction verified March 2, 2022
746.1203(2): Responsibilities of Caregivers - Know Group Responsible For
The caregiver in the Preschool Pathways classroom stated eight children were present. The number of children were counted and nine were present in the room.
- Medium February 15, 2022 Correction verified March 2, 2022
746.901(2): Required Personnel Records- Meets Requirements
Two of ten personnel records reviewed needed documentation showing how the caregivers meet education qualifications.
- Medium High February 15, 2022 Correction verified March 8, 2022
746.605(6): Required Admission Information - Emergency Contact
Four of ten children's records reviewed needed emergency contact information.
- High February 15, 2022 Correction verified March 2, 2022
746.201(1): Policies Comply with Rules
The operational policies reviewed did not include the following policies: -Suspension and expulsion of children -Instructions on how a parent may contact the local Licensing office, access the Texas Abuse and Neglect Hotline, and access the HHSC website -Provisions to provide a comfortable place with an adult sized seat in your center or within a classroom that enables a mother to breastfeed her child. -Gang free zone -Preventing and responding to abuse and neglect of children, including: -Required annual training for employees Methods for increasing employee and parent awareness of issues regarding child abuse and neglect, including warning signs that a child may be a victim of abuse or neglect and factors indicating a child is at risk for abuse or neglect -Methods for increasing employee and parent awareness of prevention techniques for child abuse and neglect -Strategies for coordination between the center and appropriate community organizations -Actions that the parent of a child who is a victim of abuse or neglect should take to obtain assistance and intervention, including procedures for reporting child abuse or neglect
- High February 15, 2022 Correction verified March 2, 2022
746.613(a): Required Immunizations
Three of ten children's records reviewed needed updated immunization records.
- Medium High February 15, 2022 Correction verified February 22, 2022
746.1315(b)(1): CPR Training and Recertification Adhere to Guidelines-skill based
Three of ten personnel files reviewed needed skills based pediatric CPR training.
- Medium High February 15, 2022 Correction verified February 22, 2022
746.3805(b)(1): Administering Medication - Original Container with Child's Name, Date
Medication stored for one child was not in its original container.
- High December 3, 2021 Correction verified February 15, 2022
746.1203(4): Responsibilities of Caregivers- Supervision of Children
During the investigation it was determined that supervision was not maintained even though the caregiver was in the room they were not able to intervene to prevent a child from being injured.
Do you have a child enrolled here?
If Primrose School at the Galleria confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.