Primrose School at Sonoma Ranch
Licensed Center in San Antonio, Texas. License #856469, issued July 10, 2006.
- Address
- 14875 Kyle Seale Pkwy, San Antonio, TX 78255
- Phone
- (210) 372-1488
- Licensed capacity
- 210 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- myprimroseschool.com/sonomaranch
Programs listed with the state: School Age Care, Before School Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 4-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since July 21, 2026. From the state's provider report of July 27, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 4,805 standards at Primrose School at Sonoma Ranch between October 19, 2021 and August 24, 2026 and recorded 20 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 4 | 481 | 0 |
| Record keeping | 5 | 549 | 3 |
| Personnel | 4 | 598 | 1 |
| Ratios and group sizes | 4 | 216 | 0 |
| Activities | 3 | 104 | 0 |
| Infants | 4 | 357 | 0 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 3 | 55 | 0 |
| School-age | 2 | 40 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 2 | 22 | 0 |
| Get well care | 3 | 81 | 0 |
| Nighttime care | 2 | 26 | 0 |
| Nutrition and food care | 2 | 90 | 0 |
| Health practices | 5 | 564 | 1 |
| Safety practices | 5 | 376 | 1 |
| Physical facilities | 4 | 300 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 3 | 84 | 0 |
| Fire safety | 4 | 271 | 0 |
| Transportation | 2 | 83 | 0 |
The table adds up to 4,747 of those standards. The remaining 58, including 14 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Primrose School at Sonoma Ranch and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 41 visits to this operation since October 2017, most recently on August 24, 2026, and 20 citations.
13 of those visits began with Primrose School at Sonoma Ranch reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 8High
- 7Medium High
- 4Medium
- 1Medium Low
Every citation below records a correction.
Citations
Showing all 20. Indented text is the inspector's own, reproduced verbatim.
- Medium High August 24, 2026 Corrected at inspection
746.3505(b): Diapering Procedures - Wash Infant's Hands
A caregiver in the older infant classroom did not wash the infant's hands after diapering. Note, this was corrected when I informed the staff after they had placed the infant on the booster seat that the infant needed their hands to be washed. Caregiver picked up the infant and took them over to the sink where they washed the infant's hands.
- Medium Low February 11, 2026 Corrected at inspection
746.901(4): Required Personnel Records - Required Affidavit (Form 2985)
One out of ten staff files did not have a notarized Affidavit for Applicants for Employment with a Licensed Operation. NOTE: This was corrected at inspection when the staff member provided the notarized document.
- Medium February 11, 2026 Correction verified February 27, 2026
746.901(7)(A): Required Personnel Records - signed dated statement that employee received operational policies
Ten out of the ten staff files did not have signed acknowledgment of receiving Operational Policies.
- Medium February 11, 2026 Correction verified February 26, 2026
746.603(a)(4): Children's Records - Immunizations
During the inspection, two children's immunization records were not current. Note: administration was able to obtain one record during the inspection
- Medium High February 11, 2026 Correction verified March 2, 2026
746.1301(a)(5)(A): Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
Nine out of the ten staff files reviewed did not have training hours in all required topics from the last full year of employment.
- High December 10, 2025 Correction verified January 20, 2026
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on the information gathered, a child was left unsupervised outside for approximately one minute. Note: Prior to inspection; caregiver's were reprimanded.
- High October 8, 2025 Correction verified October 22, 2025
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
During the investigation, it was confirmed that a child exited the back door of a classroom to the playground and went unnoticed by caregivers for approximately 2-5 minutes.
- High September 3, 2025 Correction verified September 9, 2025
746.2805(3): Prohibited Punishments - Grabbing and Pulling
During the walkthrough, a caregiver was observed grabbing a child by the arm during a transition.
- Medium August 26, 2025 Correction verified September 3, 2025
746.3809: Medication No Longer Used
Two children with medication kept at the operation expired in 11/2024, 1/2025 and 7/2025.
- Medium High December 27, 2024 Correction verified March 19, 2025
746.307(b)(1): AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
The operation did not contact a child's parent to report a possible injury that required medical intervention after the child reported being hurt and showed signs of a possible injury.
- Medium High December 27, 2024 Correction verified March 19, 2025
746.1203(10): Responsibilities of Caregivers - Share Information with Incoming Caregivers
Caregiver failed to share information regarding a child's injury to the closing caregiver.
- High December 2, 2024 Correction verified December 3, 2024
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
A caregiver with an inactive background check from 3/2023 had direct access to children in care. NOTE: The caregiver was asked to leave the operaton and a background check was submitted by the opertion.
- Medium High December 2, 2024 Correction verified December 9, 2024
746.3819: Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Two allergy plans on file did not contain the parent signature on the form.
- High May 16, 2024 Correction verified June 4, 2024
746.1205(a)(2): Responsibilities of Caregivers - Know number of children responsible for
A caregiver failed to conduct a proper name to face count when arriving outside at the playground, therefore a child was left inside unattended.
- Medium High June 29, 2023 Correction verified July 7, 2023
746.3805(b)(1): Administering Medication - Original Container with Child's Name, Date
An inhaler and Epipen did not have the original prescription box for the child in care. A bottle of Benadryl did not have a child's name on the container.
- Medium June 29, 2023 Correction verified July 7, 2023
746.3809: Medication No Longer Used
3 medications had expiration dates of 9/22, 5/23 and 5/22.
- Medium High June 29, 2023 Correction verified July 7, 2023
746.613(b): Immunization Records, Exceptions, and Exemptions Current
1 out of 10 immunization records reviewed was missing and updated record in the child's file.
- High November 30, 2022 Correction verified December 15, 2022
746.1203(4): Responsibilities of Caregivers - Supervision of Children
There were 2 children left outside the classroom unsupervised for 1 to 3 minutes.
- High June 6, 2022 Correction verified July 20, 2022
746.1203(4): Responsibilities of Caregivers- Supervision of Children
There was a child that was left inside the classroom for 1 minute before being regrouped with their class.
- High January 13, 2022 Correction verified February 17, 2022
746.1203(4): Responsibilities of Caregivers- Supervision of Children
It was determined that there was a child that was left in a classroom unattended for 30 seconds.
Do you have a child enrolled here?
If Primrose School at Sonoma Ranch confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
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About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.