Primrose School at Hidden Lakes

Licensed Center in Southlake, Texas. License #1534534, issued September 19, 2014.

Address

1100 Davis Blvd, Southlake, TX 76092

Phone

(817) 337-4197

Licensed capacity

185 children

Licensed for

Infant, Toddler, Pre-Kindergarten, School

Hours

06:30 AM-06:30 PM

Days

Mon, Tue, Wed, Thu, Fri

Child care subsidies

Not accepted

Programs listed with the state: School Age Care, Before School Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips.

Openings

This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.

Texas Rising Star

No Texas Rising Star rating

Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.

This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.

What inspectors checked

Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,132 standards at Primrose School at Hidden Lakes between September 13, 2022 and June 8, 2026 and recorded 6 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.

The 22 areas, one by one

Area of the rules	Visits	Standards checked	Violated
Scope, administration, and communication	3	357	0
Record keeping	3	326	0
Personnel	3	435	0
Ratios and group sizes	3	162	0
Activities	3	104	0
Infants	3	267	0
Toddlers	3	66	0
Pre-kindergarten	3	55	0
School-age	3	60	0
Discipline	3	60	0
Naptime	2	24	0
Field trips	2	22	0
Get well care	2	54	0
Nighttime care	2	26	0
Nutrition and food care	2	90	0
Health practices	2	226	0
Safety practices	2	154	0
Physical facilities	2	150	0
Outdoor safety	2	192	0
Pools	2	54	0
Fire safety	2	135	0
Transportation	2	98	0

The table adds up to 3,117 of those standards. The remaining 15, including 6 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.

A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.

Ask about an opening

This goes to Primrose School at Hidden Lakes and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.

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We email you a copy, and tell you honestly whether it reached them. Texas HHSC has no email address on file for about two programs in five, and for those the phone number above is the faster route.

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Email me when this program is inspected

One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.

We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.

State inspection record

HHSC records 11 visits to this operation since October 2017, most recently on June 8, 2026, and 6 citations.

One of those visits began with Primrose School at Hidden Lakes reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.

Every citation below records a correction.

Citations

Showing all 6. Indented text is the inspector's own, reproduced verbatim.

1. High January 15, 2025 Correction verified February 4, 2025

   746.2805(5): Prohibited Punishments - Humiliating, Rejecting, Yelling

   A caregiver was observed by other staff yelling at the children.

2. High January 15, 2025 Correction verified February 4, 2025

   746.2805(6): Prohibited Punishments - Using Harsh, Abusive or Profane Language

   A caregiver subjected the children to harsh and profane language.

3. High January 15, 2025 Correction verified February 4, 2025

   746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

   Caregivers observed another caregiver mishandle children and did not report concerns. A caregiver made inappropriate comments about children.

4. High January 15, 2025 Correction verified February 4, 2025

   746.2805(3): Prohibited Punishments - Grabbing and Pulling

   A caregiver pulled children by their shirt collars.

5. Medium High September 13, 2022 Correction verified September 15, 2022

   746.3805(b)(1): Administering Medication - Original Container with Child's Name, Date

   At the time of the inspection 2 epinephrine injectors were present at the operation without the original prescription box.

6. Medium September 13, 2022 Corrected at inspection

   746.3809: Medication No Longer Used

   At the time of inspection 3 medications were present that had expired. These medications were for emergency use and had not been used at the operation. This was corrected when the director set the medications at the front desk to be sent home with parents at the end of the day.

Do you have a child enrolled here?

If Primrose School at Hidden Lakes confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.

There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.

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About this record

Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.

Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.