Primrose of Prestonwood
Licensed Center in Dallas, Texas. License #1471666, issued January 18, 2013.
- Address
- 15237 Montfort Rd, Dallas, TX 75248
- Phone
- (469) 791-9131
- Licensed capacity
- 250 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- primroseprestonwood.com
Programs listed with the state: School Age Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,154 standards at Primrose of Prestonwood between August 4, 2022 and April 23, 2026 and recorded 10 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 357 | 0 |
| Record keeping | 3 | 326 | 1 |
| Personnel | 3 | 435 | 0 |
| Ratios and group sizes | 3 | 162 | 0 |
| Activities | 3 | 104 | 0 |
| Infants | 3 | 267 | 0 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 3 | 55 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 2 | 24 | 0 |
| Field trips | 2 | 22 | 0 |
| Get well care | 2 | 54 | 0 |
| Nighttime care | 2 | 26 | 0 |
| Nutrition and food care | 2 | 90 | 0 |
| Health practices | 2 | 226 | 0 |
| Safety practices | 2 | 154 | 0 |
| Physical facilities | 2 | 150 | 0 |
| Outdoor safety | 2 | 192 | 0 |
| Pools | 2 | 54 | 0 |
| Fire safety | 2 | 135 | 0 |
| Transportation | 2 | 98 | 0 |
The table adds up to 3,117 of those standards. The remaining 37, including 9 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
What Primrose of Prestonwood says about itself
Located in Dallas, TX, Primrose School of Prestonwood's private preschool provides educational daycare and childcare services that inspire a lifelong love of learning.
Quoted from primroseschools.com/schools/prestonwood, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them.
Ask about an opening
This goes to Primrose of Prestonwood and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 22 visits to this operation since October 2017, most recently on April 23, 2026, and 10 citations.
One of those visits began with Primrose of Prestonwood reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 8High
- 1Medium
- 1Medium Low
Every citation below records a correction.
Citations
Showing all 10. Indented text is the inspector's own, reproduced verbatim.
- High May 19, 2025 Correction verified June 2, 2025
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The operation has 2 staff members who are present at the operation without a background check.
- High August 6, 2024 Corrected at inspection
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
One caregiver was present at the operation without a background check ran. This was corrected at inspection when the caregiver left the operation and a background check was ran.
- Medium July 10, 2024 Correction verified July 15, 2024
746.3809: Medication No Longer Used
Antihistamine's needed for four children as required for their food allergy plan are not maintained at the operation.
- Medium Low July 10, 2024 Correction verified August 6, 2024
746.907(b): Personnel Record Storage - Training Records
Previous training years for center personnel are not kept on record at the operation.
- High July 27, 2023 Correction verified August 9, 2023
746.2415(b): AP Cribs - Only Snug Fitting Sheet and Crib Mattress Cover Allowed if Infant Younger than 12 Months of Age
During the inspection, two infants were observed using sleep sacks as blankets while sleeping in their cribs. The sleep sacks were not on the children. This was corrected at the inspection when the sleep sacks were removed from the cribs.
- High July 17, 2023 Correction verified July 27, 2023
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Two child with a severe allergy did not have an epi-pen or other medication on file. This standard was reviewed as part of a follow up on investigation number 3006890 and found to be in compliance as the operation has provided verbal counseling for staff involved.
- High July 17, 2023 Correction verified July 27, 2023
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Two staff were present at the operation without a cleared background check. This was corrected during the inspection when the caregivers were removed from the classrooms.
- High June 16, 2023 Correction verified July 17, 2023
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
This standard was reviewed as part of an investigation and found non-compliant. It was discovered that two staff had a confrontation in the classroom while they had children in care.
- High September 1, 2022 Correction verified October 5, 2022
746.3703(c): Not Under the Influence of Alcohol or Controlled Substance
This standard was evaluated in regard to an investigation and a violation was found. A caregiver consumed controlled substances during her lunch break and came back to the classroom. This caregiver was observed by the other caregivers to be under the influence of a controlled substance.
- High August 4, 2022 Corrected at inspection
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
A caregiver was providing direct care to the children prior to submitting background check request. Another two caregivers were providing direct care to children with pending background check. The BGC request was submitted during the inspection and three caregivers left the operation.
Do you have a child enrolled here?
If Primrose of Prestonwood confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.