Norma Leticia Santana
Registered Child-Care Home in Houston, Texas. License #872717, issued June 1, 2007.
- Address
- 8814 Brookwulf Dr, Houston, TX 77099
- Phone
- (832) 273-3297
- Licensed capacity
- 12 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-08:45 PM
- Days
- Mon, Tue, Wed, Thu, Fri, Sat
- Child care subsidies
- Accepted
Programs listed with the state: Meals Provided, After School Care, Snacks Provided, Drop-In Care, Part Time Care, Transportation to/from School, Weekend Care.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 2-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since September 1, 2024. From the state's provider report of October 30, 2025.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 21 areas it checked 6,131 standards at Norma Leticia Santana between November 8, 2021 and October 27, 2026 and recorded 18 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 21 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 6 | 573 | 0 |
| Record keeping | 6 | 551 | 4 |
| Personnel | 6 | 786 | 2 |
| Ratios and group sizes | 6 | 186 | 0 |
| Activities | 6 | 190 | 0 |
| Infants | 6 | 463 | 0 |
| Toddlers | 6 | 120 | 0 |
| Pre-kindergarten | 6 | 110 | 0 |
| School-age | 6 | 102 | 0 |
| Discipline | 6 | 114 | 0 |
| Naptime | 6 | 66 | 0 |
| Field trips | 6 | 72 | 0 |
| Nighttime care | 6 | 96 | 0 |
| Nutrition | 6 | 262 | 0 |
| Health practices | 6 | 658 | 0 |
| Safety practices | 6 | 448 | 1 |
| Physical facilities | 6 | 250 | 0 |
| Outdoor safety and equipment | 6 | 414 | 0 |
| Swimming pools | 6 | 156 | 0 |
| Fire safety | 6 | 312 | 4 |
| Transportation | 6 | 196 | 2 |
The table adds up to 6,125 of those standards. The remaining 6, including 5 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Norma Leticia Santana and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 12 visits to this operation since October 2017, most recently on October 27, 2026, and 18 citations.
- 5High
- 5Medium High
- 7Medium
- 1Low
Every citation below records a correction.
Citations
Showing all 18. Indented text is the inspector's own, reproduced verbatim.
- Medium High October 21, 2024 Correction verified October 28, 2024
747.1313(b): Pediatric First-Aid and Pediatric CPR Training -skill based and hands on
One caregiver needed skills based pediatric CPR training.
- High November 3, 2022 Correction verified November 3, 2022
747.5331: Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility
The operation was not equipped with a working carbon detection system.
- High November 3, 2022 Corrected at inspection
747.5115: Smoke Detectors Testing
The permit holder did not have documentation showing the smoke detection system was tested monthly. Note: The smoke detection system was tested and documented during inspection.
- Low November 3, 2022 Correction verified November 9, 2022
747.1309(e)(2): Primary Caregiver Annual Training - More Than 5 Years Experience
The permit holder needed three hours of management training.
- Medium November 3, 2022 Correction verified November 22, 2022
747.603(a)(2): Children's Records - Admission Information
Records were evaluated for five children enrolled and the following was determined: -Three needed an emergency contact. -One needed emergency care information such as physician name, address, and phone number. -One needed a date of birth.
- Medium High November 3, 2022 Correction verified November 3, 2022
747.5337(a)(3): Electric or Battery Operated CO System-Document Test Date, Battery Installation Date and Staff Name conducting Testing and Installation
The permit holder did not have documentation showing the carbon detection system was checked monthly.
- Medium High November 3, 2022 Corrected at inspection
747.5107(a): Inspect Fire Extinguishers Monthly
The permit holder did not have documentation showing the fire extinguishers were checked monthly. Note: This was corrected during inspection.
- Medium High November 3, 2022 Correction verified November 7, 2022
747.3703(a): Animals at Center - Documentation of Vaccinations
The permit holder did not have documentation of pet vaccinations.
- Medium High November 3, 2022 Corrected at inspection
747.635(a): Sign-in and Sign-out Logs Maintained
The operation did not have a record of sign in and out logs available for review during this inspection. Note: This was corrected during inspection.
- Medium January 3, 2022 Correction verified January 10, 2022
747.801(3): Records Maintained and Made Available - Personnel and Training
Personnel records were needed for two staff members.
- Medium January 3, 2022 Correction verified January 10, 2022
747.603(a)(2): Children's Records - Admission Information
Children's records were reviewed and the following was determined: Two children needed emergency contact information. Three children needed a special needs statement.
- High December 3, 2021 Correction verified December 20, 2021
747.5419: Plan to Handle Transportation Emergencies
The plan to handle transportation emergencies was not available for review during this inspection.
- Medium December 3, 2021 Correction verified January 3, 2022
747.801(3): Records Maintained and Made Available - Personnel and Training
The permit holder was unable to meet the original due date of 12/07/2021. The compliance date has been extended until 12/27/2021.
- Medium December 3, 2021 Correction verified January 3, 2022
747.603(a)(2): Children's Records - Admission Information
Children's records were reviewed and the following was determined: One child needed a food allergy statement. Two children needed emergency contact information. One child needed the enrollment date. Two children needed a special needs statement.
- High November 8, 2021 Correction verified November 19, 2021
747.5417(a)(1): Required Equipment in Vehicles - List of Children
The following was not available for review in the transportation vehicle during this inspection: -Transportation log -Emergency medical transport and treatment authorization forms for each child being transported -Parent's names and telephone numbers and emergency telephone numbers for each child being transported
- Medium November 8, 2021 Correction verified December 3, 2021
747.801(3): Records Maintained and Made Available - Personnel and Training
Personnel records were not available for review during this inspection.
- High November 8, 2021 Correction verified December 3, 2021
747.5419: Plan to Handle Transportation Emergencies
The plan to handle transportation emergencies was not available for review during this inspection.
- Medium November 8, 2021 Correction verified December 3, 2021
747.603(a)(2): Children's Records - Admission Information
Four children's records were reviewed and the following was determined: One child needed the admission date One child needed an emergency contact One child needed a special needs statement One child's admission file was not available for review.
Do you have a child enrolled here?
If Norma Leticia Santana confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
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About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.