Norma Franklin
Registered Child-Care Home in Forest Hill, Texas. License #505283, issued June 21, 1994.
- Address
- 6917 Knob Hill Rd, Forest Hill, TX 76140
- Phone
- (817) 448-7951
- Licensed capacity
- 12 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
Programs listed with the state: Transportation to/from School.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 2-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since July 1, 2024. From the state's provider report of October 29, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 21 areas it checked 5,298 standards at Norma Franklin between June 20, 2022 and September 15, 2026 and recorded 20 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 21 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 5 | 480 | 0 |
| Record keeping | 5 | 460 | 7 |
| Personnel | 6 | 795 | 7 |
| Ratios and group sizes | 5 | 155 | 0 |
| Activities | 5 | 161 | 0 |
| Infants | 5 | 391 | 0 |
| Toddlers | 5 | 100 | 0 |
| Pre-kindergarten | 5 | 93 | 0 |
| School-age | 5 | 85 | 0 |
| Discipline | 5 | 95 | 0 |
| Naptime | 5 | 55 | 0 |
| Field trips | 5 | 60 | 0 |
| Nighttime care | 5 | 80 | 0 |
| Nutrition | 5 | 219 | 1 |
| Health practices | 5 | 549 | 0 |
| Safety practices | 5 | 381 | 0 |
| Physical facilities | 5 | 211 | 1 |
| Outdoor safety and equipment | 5 | 345 | 0 |
| Swimming pools | 5 | 133 | 0 |
| Fire safety | 5 | 260 | 0 |
| Transportation | 5 | 176 | 1 |
The table adds up to 5,284 of those standards. The remaining 14, including 3 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Norma Franklin and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 13 visits to this operation since October 2017, most recently on September 15, 2026, and 20 citations.
- 3High
- 3Medium High
- 13Medium
- 1Medium Low
Every citation below records a correction.
Citations
Showing all 20. Indented text is the inspector's own, reproduced verbatim.
- Medium September 15, 2026 Correction verified September 21, 2026
747.1309(a): Primary Caregiver Annual Training -30 Hours Required
Primary caregiver had obtained 21 out of the required 30 annual training hours at the time of inspection. This was recited on 9/15/26.
- Medium August 26, 2026 Correction verified September 15, 2026
747.1309(a): Primary Caregiver Annual Training -30 Hours Required
Primary caregiver had obtained 21 out of the required 30 annual training hours at the time of inspection.
- Medium August 26, 2026 Correction verified September 15, 2026
747.611(b): Health Statement on File
5 out of 5 children's file were missing health statements at the time of inspection.
- Medium High August 26, 2026 Correction verified September 15, 2026
747.605(6): Required Admission Information - Emergency Contact
1 out of5 children's file was missing emergency contact information at the time of inspection.
- High August 26, 2026 Correction verified September 15, 2026
747.605(11): Required Admission Information - Emergency Medical Authorization
2 out of 5 children's file were missing emergency medical authorization at the time of inspection.
- High August 26, 2026 Correction verified September 15, 2026
747.613(a): Required Immunizations
1 out of 5 children's file was missing immunization records at the time of inspection.
- Medium August 26, 2026 Correction verified September 15, 2026
747.3113(1): Maintain Menus
Menu's were not available for review at the time of inspection.
- Medium September 25, 2025 Corrected at inspection
747.4303(a): Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
During naptime, 2 children slept on blankets, as they did not have the required sleeping equipment (mat/cot).
- Medium October 7, 2024 Correction verified November 1, 2024
747.1309(a): Primary Caregiver Annual Training -30 Hours Required
As of the date of inspection, the provider stated she had not obtained the 30 hours of required training for the training year June 2023-24.
- High October 7, 2024 Correction verified October 23, 2024
747.5417(a)(1): Required Equipment in Vehicles - List of Children
The provider has not been using a transportation list/log for the children being transported to/from school.
- Medium High October 7, 2024 Correction verified October 25, 2024
747.1313(a): Pediatric First-Aid and Pediatric CPR Training - Primary, Assistant, and Substitute Caregivers
At the time of inspectioin, the primary caregiver and one substitute lack documentation of current first aid/CPR training.
- Medium Low October 7, 2024 Correction verified October 31, 2024
747.905(2): Personnel Records for Household Members - Orientation
At the time of inspection, orientation documentation was not available for 2 household members.
- Medium High October 7, 2024 Correction verified October 25, 2024
747.1314: Transportation Safety Training-Primary Caregiver and Employee Transporting
At the time of inspection, the primary caregiver and one substitute lacked documentation of Transportation training.
- Medium November 17, 2023 Correction verified November 28, 2023
747.1309(a): Primary Caregiver Annual Training -30 Hours Required
The permit holder did not have 30 hours of annual training available for review during the inspection.
- Medium November 6, 2023 Correction verified November 17, 2023
747.1309(a): Primary Caregiver Annual Training -30 Hours Required
The permit holder did not have 30 hours of annual training available for review during the inspection.
- Medium October 13, 2023 Correction verified January 18, 2024
747.1309(a): Primary Caregiver Annual Training -30 Hours Required
The permit holder did not have 30 hours of annual training available for review during the inspection.
- Medium September 21, 2022 Correction verified November 15, 2022
747.1309(a): Primary Caregiver Annual Training -30 Hours Required
The provider did not have thirty hours of annual training available for review.
- Medium September 1, 2022 Correction verified September 21, 2022
747.603(a)(4): Children's Records - Immunizations
One child in care did not have current immunization records.
- Medium September 1, 2022 Correction verified September 21, 2022
747.1309(a): Primary Caregiver Annual Training -30 Hours Required
The provider did not have thirty hours of annual training available for review.
- Medium September 1, 2022 Correction verified September 21, 2022
747.801(7): Records Maintained and Made Available - Safety Drills Documentation
The provider did not have emergency drills available for review.
Do you have a child enrolled here?
If Norma Franklin confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 7, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.