New Horizons Learning Academy
Licensed Center in McAllen, Texas. License #1690382, issued June 30, 2020.
- Address
- 5253 N 23rd St, McAllen, TX 78504
- Phone
- (956) 618-5437
- Licensed capacity
- 66 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
Programs listed with the state: School Age Care, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Skill Classes, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 4-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since March 25, 2026. From the state's provider report of October 30, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,508 standards at New Horizons Learning Academy between March 18, 2022 and August 13, 2026 and recorded 25 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 2 | 241 | 0 |
| Record keeping | 2 | 225 | 2 |
| Personnel | 2 | 306 | 0 |
| Ratios and group sizes | 2 | 108 | 0 |
| Activities | 3 | 108 | 3 |
| Infants | 4 | 357 | 1 |
| Toddlers | 3 | 66 | 1 |
| Pre-kindergarten | 3 | 55 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 3 | 36 | 1 |
| Field trips | 3 | 33 | 0 |
| Get well care | 3 | 81 | 0 |
| Nighttime care | 3 | 39 | 0 |
| Nutrition and food care | 3 | 134 | 2 |
| Health practices | 4 | 451 | 3 |
| Safety practices | 4 | 298 | 0 |
| Physical facilities | 3 | 224 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 2 | 54 | 0 |
| Fire safety | 2 | 135 | 0 |
| Transportation | 2 | 98 | 0 |
The table adds up to 3,457 of those standards. The remaining 51, including 12 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to New Horizons Learning Academy and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 25 visits to this operation since October 2017, most recently on August 13, 2026, and 25 citations.
One of those visits began with New Horizons Learning Academy reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 5High
- 12Medium High
- 8Medium
Every citation below records a correction.
Citations
Showing all 25. Indented text is the inspector's own, reproduced verbatim.
- High August 4, 2026 Correction verified August 13, 2026
746.201(11): AP Ensure total number of children both at & away from center within capacity
The operation had 73 children in care at the operation, including 8 infants. The operations capacity is 66 due to limited outdoor space. *Children were picked up by parents/guardians and sent home during inspection*
- Medium High June 3, 2026 Correction verified July 6, 2026
746.4103(b): Policies for Release of Children - Record Identity of Person
Based on evidence gathered during the course of the investigation, a child was released to an individual without the recording of identity.
- Medium High March 30, 2026 Correction verified April 10, 2026
746.3407: Maintenance of Building, Grounds and Equipment
Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris.
- Medium April 29, 2025 Correction verified May 6, 2025
746.2507(2): Activities for Toddlers - Provide Thinking Skills and Sensory Development
Two classrooms were observed with not enough play equipment.
- Medium April 29, 2025 Correction verified May 6, 2025
746.2209: Posting of Activity Plan
Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024.
- High April 29, 2025 Correction verified May 6, 2025
746.2417(2)(B): Activities for Infants - Not in Restrictive Device for more than 15 Minutes
Infants were observed in restrictive devices for over 15 minutes.
- Medium April 29, 2025 Correction verified May 6, 2025
746.2206(1)(A): Written Activity Plan - Outdoor Play - Infant Birth to 12 Months
Only one opportunity for outdoor play was observed.
- High April 29, 2025 Correction verified May 6, 2025
746.1205(a)(1): Responsibilities of Caregivers - Know children responsible for
A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around.
- Medium April 29, 2025 Correction verified May 6, 2025
746.801(2): Required Records Maintained and Made Available - Infant Feeding Instructions
Feeding instructions were not available for review for one infant.
- Medium High April 29, 2025 Correction verified May 6, 2025
746.3417(1): Children Handwashing Before Eating
Handwashing was not observed before children ate breakfast.
- Medium High April 29, 2025 Correction verified May 6, 2025
746.3301(f)(1): Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
Water was not observed available during breakfast.
- Medium April 29, 2025 Correction verified May 6, 2025
746.2207(a): Screen Time Activities - Not Used for Under Two
Infants ranging from 5 months to 12 months were observed watching t.v.
- Medium High April 29, 2025 Correction verified May 6, 2025
746.1605(1): Child/Caregiver Ratio - 18 Months Difference in Age
Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old.
- Medium April 29, 2025 Correction verified May 6, 2025
746.3313(2): Daily Menus - May Rotate if Keep Record of Dates Menus Used
Menu was observed not being followed.
- Medium April 29, 2025 Correction verified May 6, 2025
746.901: Required Personnel Records
2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit.
- Medium High May 31, 2024 Correction verified June 17, 2024
746.2909(4): Arrangement of Napping Equipment - Provides Access to Walkway
There was no space between the cots used by the children during nap time.
- Medium High March 25, 2024 Correction verified March 25, 2024
746.3701(1): Safety - Electrical Outlets Covered
The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets.
- High February 20, 2024 Correction verified February 28, 2024
746.2426(a)(2): Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket.
- High February 16, 2024 Correction verified February 28, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
There were two infants unsupervised at the operation.
- Medium High February 16, 2024 Correction verified March 25, 2024
746.305(a)(2): AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional.
- Medium High June 5, 2023 Correction verified June 20, 2023
746.3407: Maintenance of Building, Grounds and Equipment
Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet.
- Medium High February 6, 2023 Correction verified February 15, 2023
746.1601: Child/ Caregiver Ratio - 13 or More Children
There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom.
- Medium High February 6, 2023 Correction verified February 15, 2023
746.3407(9): Floors, ceilings and Walls in Good Repair and Clean
Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris.
- Medium June 16, 2022 Correction verified June 20, 2022
746.901: Required Personnel Records
Staff training records were not available for review for 3 caregivers.
- Medium High June 16, 2022 Corrected at inspection
746.3407: Maintenance of Building, Grounds and Equipment
The outdoor play area was observed with trash (multiple pieces of paper, leaves, pieces of broken chalk, and confetti). Corrected at Inspection: The playground floor was cleaned during the inspection.
Do you have a child enrolled here?
If New Horizons Learning Academy confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
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