New Heights Learning Zone
Licensed Center in Lubbock, Texas. License #1732755, issued February 25, 2022.
- Address
- 11105 Milwaukee Ave, Lubbock, TX 79424
- Phone
- (806) 790-3832
- Licensed capacity
- 163 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
Programs listed with the state: Snacks Provided, Drop-In Care, Skill Classes.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 2-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since August 23, 2025. From the state's provider report of May 7, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 6,023 standards at New Heights Learning Zone between January 21, 2022 and September 22, 2026 and recorded 23 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 6 | 708 | 0 |
| Record keeping | 5 | 546 | 5 |
| Personnel | 5 | 723 | 2 |
| Ratios and group sizes | 5 | 270 | 0 |
| Activities | 5 | 172 | 0 |
| Infants | 5 | 444 | 2 |
| Toddlers | 5 | 110 | 0 |
| Pre-kindergarten | 5 | 91 | 0 |
| School-age | 5 | 100 | 0 |
| Discipline | 5 | 100 | 0 |
| Naptime | 6 | 72 | 0 |
| Field trips | 5 | 55 | 0 |
| Get well care | 4 | 108 | 0 |
| Nighttime care | 4 | 52 | 0 |
| Nutrition and food care | 4 | 178 | 0 |
| Health practices | 5 | 563 | 1 |
| Safety practices | 5 | 362 | 0 |
| Physical facilities | 4 | 298 | 0 |
| Outdoor safety | 4 | 384 | 1 |
| Pools | 4 | 102 | 0 |
| Fire safety | 5 | 339 | 3 |
| Transportation | 5 | 215 | 0 |
The table adds up to 5,992 of those standards. The remaining 31, including 9 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to New Heights Learning Zone and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 19 visits to this operation since October 2017, most recently on September 22, 2026, and 23 citations.
- 3High
- 10Medium High
- 9Medium
- 1Medium Low
Every citation below records a correction.
Citations
Showing all 23. Indented text is the inspector's own, reproduced verbatim.
- Medium September 22, 2026 Reported corrected September 22, 2026, not yet verified
746.801(10): Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.
- Medium High September 22, 2026 Reported corrected September 22, 2026, not yet verified
746.1609: Maximum Group Size 13 or More Children
During my walk through I observed with 2 caregivers and 12 infants in the class of Nursery 1. Ages were 2 month to 9 months.
- Medium High September 22, 2026 Reported corrected October 6, 2026, not yet verified
746.3401(a): Annual Sanitation Inspection
During walk through Sanitation inspection had not been done during annual inspection , and not done during follow up inspection.
- Medium September 4, 2026 Correction verified September 22, 2026
746.801(10): Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.
- Medium High November 13, 2025 Correction verified December 1, 2025
746.305(a)(2): AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.
- High October 10, 2025 Correction verified October 23, 2025
746.5101(a): Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
- Medium October 10, 2025 Correction verified October 13, 2025
746.1309(a): Documented Annual Training Area - 24 Hours Required
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
- Medium High October 10, 2025 Corrected at inspection
746.3503(a): Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
- Medium Low December 3, 2024 Correction verified December 6, 2024
746.901(5): Required Personnel Records - Required Affidavit (Form 2912)
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
- Medium High December 3, 2024 Correction verified December 6, 2024
746.1315(b)(1): CPR Training and Recertification Adhere to Guidelines-skill based
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
- Medium November 18, 2024 Correction verified December 3, 2024
746.901: Required Personnel Records
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
- Medium November 18, 2024 Correction verified December 3, 2024
746.603(a)(2): Children's Records - Admission Information
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
- Medium High November 18, 2024 Correction verified December 3, 2024
746.1315(b)(1): CPR Training and Recertification Adhere to Guidelines-skill based
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
- Medium High November 18, 2024 Correction verified December 3, 2024
746.613(b): Immunization Records, Exceptions, and Exemptions Current
2 out of 10 records reviewed did not have current immunization record on file.
- Medium November 18, 2024 Correction verified December 3, 2024
746.1613(a): Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
- Medium High December 4, 2023 Correction verified January 2, 2024
746.5401: Requirement of Gas Leak Inspection
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
- High December 30, 2022 Corrected at inspection
746.2417(2)(B): Activities for Infants - Not in Restrictive Device for more than 15 Minutes
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
- Medium High December 30, 2022 Correction verified January 6, 2023
746.1315(a): Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
The director did not have proof of current CPR/First Aid certification.
- High December 30, 2022 Corrected at inspection
745.635(3): AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
- Medium High December 30, 2022 Correction verified January 6, 2023
746.801(11): Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
- Medium December 30, 2022 Correction verified January 6, 2023
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
One infant's feeding instructions has not been updated since 5/01/2022.
- Medium July 25, 2022 Corrected at inspection
746.4751(b): Maintenance Procedures for Active Play - Monthly Maintenance Checklist
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
- Medium July 25, 2022 Corrected at inspection
746.5205(4): Documentation of Drills
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
Do you have a child enrolled here?
If New Heights Learning Zone confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
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About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
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