Mona Neal
Registered Child-Care Home in Longview, Texas. License #551536, issued September 21, 2000.
- Address
- 801 Oakdale Ave, Longview, TX 75602
- Phone
- (903) 241-0742
- Licensed capacity
- 12 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 AM
- Days
- Mon, Tue, Wed, Thu, Fri, Sat
- Child care subsidies
- Accepted
Programs listed with the state: School Age Care, Before School Care, Accredited, Meals Provided, After School Care, Snacks Provided, Transportation to/from School, Weekend Care, Night Care.
The state records conditions on this permit . What these mean.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 3-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since March 20, 2025. From the state's provider report of July 28, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 21 areas it checked 5,160 standards at Mona Neal between September 15, 2022 and June 29, 2026 and recorded 7 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 21 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 5 | 481 | 1 |
| Record keeping | 5 | 465 | 1 |
| Personnel | 5 | 665 | 2 |
| Ratios and group sizes | 5 | 155 | 0 |
| Activities | 5 | 161 | 0 |
| Infants | 5 | 391 | 0 |
| Toddlers | 5 | 100 | 0 |
| Pre-kindergarten | 5 | 93 | 0 |
| School-age | 5 | 85 | 0 |
| Discipline | 5 | 95 | 0 |
| Naptime | 5 | 55 | 0 |
| Field trips | 5 | 60 | 0 |
| Nighttime care | 5 | 80 | 0 |
| Nutrition | 5 | 219 | 0 |
| Health practices | 5 | 549 | 0 |
| Safety practices | 5 | 381 | 1 |
| Physical facilities | 5 | 211 | 0 |
| Outdoor safety and equipment | 5 | 345 | 0 |
| Swimming pools | 5 | 127 | 0 |
| Fire safety | 5 | 260 | 1 |
| Transportation | 5 | 176 | 0 |
The table adds up to 5,154 of those standards. The remaining 6, including 1 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Mona Neal and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 7 visits to this operation since October 2017, most recently on June 29, 2026, and 7 citations.
- 3Medium High
- 4Medium
Every citation below records a correction.
Citations
Showing all 7. Indented text is the inspector's own, reproduced verbatim.
- Medium June 29, 2026 Correction verified July 6, 2026
747.603(a)(2): Children's Records - Admission Information
During inspection the current children do not have an updated form that has all the required information.
- Medium High August 21, 2025 Correction verified August 28, 2025
747.5005(1): Fire Drill Monthly - Exit in 3 Minutes
During review the operation was taking an average of 15 minutes to exit the building during fire drills.
- Medium August 21, 2025 Correction verified August 28, 2025
747.3935(c): Children's Products- Posting of CPSC website
During review the last certification for CPSC was completed in 2020.
- Medium August 21, 2025 Corrected at inspection
745.651(1): Background Check Validation - You must inactivate a subject who is no longer associated with your operation within 7 days of leaving
During review an employee that was last present around a year ago still had an active background check. This was corrected at insepction when the individual was removed.
- Medium August 21, 2025 Correction verified August 28, 2025
747.501(9): Written Operational Policies - Parent Rights
During review parents rights were not seen in the operational policies or being signed separately.
- Medium High August 31, 2023 Correction verified October 25, 2023
747.1303(5)(A): Training Requirements for Primary Caregiver -30 Hours Annual Training
At follow up the operation now needs 20.5 hours that includes specific topics and management hours to come into compliance.
- Medium High September 15, 2022 Correction verified October 13, 2022
747.1303(5)(A): Training Requirements for Primary Caregiver -30 Hours Annual Training
During inspection the caregiver was missing 30 hours of annual training.
Do you have a child enrolled here?
If Mona Neal confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.