Lionheart Childrens Academy
Licensed Center in Plano, Texas. License #1665353, issued June 8, 2018.
- Address
- 3665 W President George Bush H, Plano, TX 75075
- Phone
- (972) 930-5767
- Licensed capacity
- 184 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- lionheartkid.org/location/pl
Programs listed with the state: School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 9,800 standards at Lionheart Childrens Academy between September 20, 2022 and October 30, 2026 and recorded 32 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 5 | 605 | 0 |
| Record keeping | 4 | 445 | 2 |
| Personnel | 17 | 2,632 | 0 |
| Ratios and group sizes | 9 | 486 | 0 |
| Activities | 8 | 288 | 0 |
| Infants | 6 | 537 | 1 |
| Toddlers | 6 | 132 | 0 |
| Pre-kindergarten | 6 | 112 | 0 |
| School-age | 6 | 120 | 0 |
| Discipline | 16 | 320 | 0 |
| Naptime | 9 | 108 | 0 |
| Field trips | 8 | 88 | 0 |
| Get well care | 7 | 189 | 0 |
| Nighttime care | 8 | 104 | 0 |
| Nutrition and food care | 5 | 225 | 0 |
| Health practices | 6 | 678 | 0 |
| Safety practices | 7 | 538 | 0 |
| Physical facilities | 6 | 450 | 0 |
| Outdoor safety | 7 | 672 | 0 |
| Pools | 9 | 246 | 0 |
| Fire safety | 6 | 406 | 0 |
| Transportation | 7 | 343 | 0 |
The table adds up to 9,724 of those standards. The remaining 76, including 29 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Lionheart Childrens Academy and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 63 visits to this operation since October 2017, most recently on October 30, 2026, and 32 citations.
14 of those visits began with Lionheart Childrens Academy reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 21High
- 9Medium High
- 2Medium
Every citation below records a correction.
Citations
Showing the 25 most recent of 32. Indented text is the inspector's own, reproduced verbatim.
- High October 19, 2026 Correction verified October 30, 2026
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The operation allowed two staff members to be present before receiving eligibility results from the CBCU. The staff members provide direct care to children.
- Medium April 10, 2026 Correction verified April 24, 2026
746.4503(b): Cots, Beds, Mats Labeled With Child's Name
Cots in four of the classrooms were not labeled.
- High April 10, 2026 Correction verified April 21, 2026
746.5101(a): Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
According to documentation the operations fire inspection was conduced on 2/26/2025 and the operation stated that had an isnpection completed but did not have the report avaliable for review.
- Medium April 10, 2026 Correction verified April 24, 2026
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
Infant feeding sheets in two infant rooms were not updated.
- Medium High March 24, 2026 Correction verified March 25, 2026
746.303(a)(4): Report Change in Director
The operation made a change in Director on 3/2/2026 and did not notify licensing.
- Medium High September 19, 2024 Correction verified October 7, 2024
746.201(9): Complying with Laws and Rules
The governing body failed to implement plans that will prevent prohibited discipline issues at the operation.
- High September 19, 2024 Correction verified October 7, 2024
746.2805(1): Prohibited Punishments - Corporal Punishment
A caregiver was observed popping a child on the hand and on the back of the head.
- High July 2, 2024 Correction verified July 19, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A toddler was left unsupervised for three minutes on the playground. The caregiver realized that the child was missing when they returned to the classroom.
- High June 27, 2024 Correction verified July 19, 2024
746.2805(3): Prohibited Punishments - Grabbing and Pulling
This standard was evaluated as part of an investigation and found to be deficient. The caregiver inappropriately grabbed and pulled a child while in care at the operation.
- High April 26, 2024 Correction verified May 2, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A two year old child was left unattended outside of their classroom for five minutes. The child was found by a caregiver.
- Medium High April 26, 2024 Correction verified May 2, 2024
746.631(b): Caregivers Have Access to Tracking System
The caregiver failed to use the tracking system appropriately.
- High March 4, 2024 Correction verified March 19, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A staff member failed to supervise the children appropriately in the classroom. Two staff members were talking to one another through a door which resulted in an incident occurring in the classroom.
- High November 28, 2023 Correction verified December 12, 2023
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A toddler was left unsupervised for two minutes inside the building.
- High November 22, 2023 Correction verified November 30, 2023
746.2805(2): Prohibited Punishments - Associated with Food, Naps, or Toilet Training
A caregiver was observed pulling a child towards them and tapping them on their head. The incident happened during naptime and the child was lying on their cot.
- High November 10, 2023 Correction verified November 21, 2023
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A toddler was left unsupervised for thirteen minutes in a classroom.
- Medium High November 10, 2023 Correction verified November 21, 2023
746.1203(10): Responsibilities of Caregivers - Share Information with Incoming Caregivers
A caregiver failed to communicate with a teacher that she was bringing a child to their classroom. The caregiver opened the door and the child entered without a teacher in place. The toddler was alone in the classroom for thirteen minutes.
- High October 20, 2023 Correction verified November 3, 2023
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A four year old was left unsupervised when their class went outside to the playground. The child was left for one minute and was found by the director in the building by the back door.
- Medium High September 5, 2023 Correction verified September 7, 2023
746.605(16): Required Admission Information-Completed Food Allergy Plan
One allergy plan evaluated did not have the parent's signature.
- Medium High September 5, 2023 Correction verified September 7, 2023
746.613(b): Immunization Records, Exceptions, and Exemptions Current
Two children's records evaluated did not have current immunizations on file.
- High July 24, 2023 Correction verified August 3, 2023
746.2805(3): Prohibited Punishments - Grabbing and Pulling
A staff member was viewed on camera pulling a child up by the arms and dragging them a short distance to get them to stay in the designated area.
- High May 10, 2023 Correction verified June 6, 2023
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A staff member failed to use good judgment when she allowed a parent to assist her in carrying a child into the operation. The staff member was not prepared for an emergency due to not having a working walkie talkie and FOB to open the door.
- High May 10, 2023 Correction verified June 6, 2023
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A staff member failed to supervise children appropriately on the playground. A staff member was unaware that children were in a blind spot on the playground which resulted in them opening and closing the gate. The children were observed walking out of the gate. The children were observed using the playground equipment inappropriately.
- Medium High April 14, 2023 Correction verified October 13, 2023
746.3505(e): Diapering Procedures - Sanitizing Diaper Changing Area
During an investigation it was determined that the caregiver failed to disinfect the changing table between diaper changes.
- High April 14, 2023 Correction verified October 13, 2023
746.2805(3): Prohibited Punishments - Grabbing and Pulling
This standard was evaluated as part of an investigation and it was determined that a caregiver was pulling and grabbing children inappropriately to get them to lie down on their nap mats.
- Medium High April 14, 2023 Correction verified October 13, 2023
746.3505(b): Diapering Procedures - Wash Infant's Hands
During an investigation it was determined that the infants hands were not being washed after diaper changes.
Do you have a child enrolled here?
If Lionheart Childrens Academy confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.