Kiddie Academy of Mercer Crossing
Licensed Center in Farmers Branch, Texas. License #1786525, issued April 15, 2024.
- Address
- 12800 Mercer Pkwy, Farmers Branch, TX 75234
- Phone
- (972) 640-0786
- Licensed capacity
- 239 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- kiddieacademy.com/academies/merc
Programs listed with the state: School Age Care, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star, entry level
In the program and not yet star-rated. This is a stage, not a low score.
In effect since June 2, 2025. From the state's provider report of July 3, 2026.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 5,785 standards at Kiddie Academy of Mercer Crossing between October 6, 2023 and September 28, 2026 and recorded 17 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 5 | 607 | 0 |
| Record keeping | 4 | 448 | 1 |
| Personnel | 4 | 611 | 0 |
| Ratios and group sizes | 4 | 216 | 0 |
| Activities | 4 | 144 | 0 |
| Infants | 5 | 450 | 1 |
| Toddlers | 5 | 110 | 0 |
| Pre-kindergarten | 5 | 95 | 0 |
| School-age | 5 | 100 | 0 |
| Discipline | 5 | 100 | 0 |
| Naptime | 4 | 48 | 0 |
| Field trips | 4 | 44 | 0 |
| Get well care | 4 | 108 | 0 |
| Nighttime care | 4 | 52 | 0 |
| Nutrition and food care | 5 | 225 | 0 |
| Health practices | 5 | 565 | 0 |
| Safety practices | 5 | 386 | 1 |
| Physical facilities | 5 | 375 | 0 |
| Outdoor safety | 4 | 384 | 1 |
| Pools | 4 | 102 | 0 |
| Fire safety | 5 | 338 | 1 |
| Transportation | 5 | 245 | 0 |
The table adds up to 5,753 of those standards. The remaining 32, including 12 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Kiddie Academy of Mercer Crossing and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 33 visits to this operation since October 2017, most recently on September 29, 2026, and 17 citations.
4 of those visits began with Kiddie Academy of Mercer Crossing reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 7High
- 4Medium High
- 4Medium
- 2Medium Low
Every citation below records a correction.
Citations
Showing all 17. Indented text is the inspector's own, reproduced verbatim.
- High May 18, 2026 Correction verified June 11, 2026
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Through investigation, it was determined that a child was left alone in a classroom.
- High March 17, 2026 Correction verified March 30, 2026
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
A person with a pending background check status was observed to be in a classroom with children during naptime.
- High February 23, 2026 Correction verified March 17, 2026
746.305(a)(6): Report Situation Placing Children at Risk
Through investigation, it was determined that an incident was not reported to CCR as required.
- High February 23, 2026 Correction verified March 17, 2026
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Through investigation it was determined that a child was left unsupervised in class.
- Medium High February 12, 2026 Correction verified February 24, 2026
746.3819: Food Allergy Emergency Plan Signed by Parents and Health Care Professional
A food allergy emergency plan was not present in the file of a child who was identified as having a food allergy.
- Medium Low February 12, 2026 Correction verified February 24, 2026
746.901(4): Required Personnel Records - Required Affidavit (Form 2985)
Two staff files were observed to be missing a Preemployment Affidavit (Form 2985).
- Medium February 12, 2026 Correction verified February 24, 2026
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
Four infants in care were lacking current signed feeding instructions.
- Medium High February 12, 2026 Correction verified March 24, 2026
746.613(b): Immunization Records, Exceptions, and Exemptions Current
Two child files were observed to be in need of updated immunization recrods.
- Medium April 24, 2025 Correction verified May 12, 2025
746.801(12): Required Records Maintained and Made Available - Sanitation Inspection Report
A current health inspection report was not available at the time of inspection,
- High December 23, 2024 Correction verified February 7, 2025
746.2805: Prohibited Punishments - No Harsh, Cruel or Unusual
A caregiver was observed on video recording using inappropriate discipline, including grabbing, poking, and yelling at children.
- Medium High December 23, 2024 Correction verified February 7, 2025
746.1301(a)(1)(A): Training Requirements for Employees, Caregivers, and Directors - Orientation
One caregiver file was observed to be without documentation of orientation training.
- High December 23, 2024 Correction verified February 7, 2025
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
A caregiver allowed a child to remain in the bathroom alone, where the child could not be seen. placing the child at risk of harm.
- Medium September 17, 2024 Corrected at inspection
746.4751(b): Maintenance Procedures for Active Play - Monthly Maintenance Checklist
The operation did not have a record verifying monthly checks of the equipment and surfacing material for normal wear and tear, broken or missing parts, debris or foreign objects, drainage problems, or other hazards. The operation Designee completed a check of the play area in detail and documented the findings during the inspection.
- Medium September 17, 2024 Correction verified September 19, 2024
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
One infant did not have a current feeding instruction document in the classroom signed by the parent for the month of September 2024.
- Medium High September 17, 2024 Corrected at inspection
746.5537(a)(2): Electronic or Battery-Operated Carbon Monoxide Detector-Check All Detectors Monthly
The operation did not have a log verifying that the carbon monoxide detector is being checked monthly. The Director purchased a battery operated detector that can be monitored monthly, and ran a test and logged the test on a form during the inspection.
- High April 17, 2024 Correction verified May 3, 2024
746.2417(2)(B): Activities for Infants - Not in Restrictive Device for more than 15 Minutes
Based on the information obtained, it was determined that a child was being left in restrictive devices for longer than the 15 minutes allowed.
- Medium Low January 18, 2024 Correction verified January 22, 2024
746.303(b): Report Number of Employees
The operation failed to report the number of employees left in 2023 by the deadline of 1/15/24.
Do you have a child enrolled here?
If Kiddie Academy of Mercer Crossing confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
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About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
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