Jennifer Palma
Registered Child-Care Home in San Antonio, Texas. License #1621348, issued June 6, 2016.
- Address
- 13710 Newman Stage, San Antonio, TX 78254
- Phone
- (210) 313-5423
- Licensed capacity
- 12 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-05:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
Programs listed with the state: School Age Care, Meals Provided, After School Care, Snacks Provided.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 21 areas it checked 6,576 standards at Jennifer Palma between November 22, 2021 and May 28, 2026 and recorded 48 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 21 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 7 | 655 | 4 |
| Record keeping | 7 | 652 | 8 |
| Personnel | 6 | 800 | 4 |
| Ratios and group sizes | 6 | 186 | 1 |
| Activities | 6 | 194 | 1 |
| Infants | 6 | 470 | 2 |
| Toddlers | 6 | 120 | 0 |
| Pre-kindergarten | 6 | 112 | 0 |
| School-age | 6 | 102 | 0 |
| Discipline | 6 | 114 | 0 |
| Naptime | 6 | 66 | 0 |
| Field trips | 6 | 72 | 0 |
| Nighttime care | 6 | 96 | 0 |
| Nutrition | 6 | 263 | 0 |
| Health practices | 7 | 769 | 1 |
| Safety practices | 7 | 533 | 2 |
| Physical facilities | 6 | 254 | 0 |
| Outdoor safety and equipment | 6 | 414 | 0 |
| Swimming pools | 6 | 150 | 0 |
| Fire safety | 6 | 312 | 4 |
| Transportation | 6 | 215 | 0 |
The table adds up to 6,549 of those standards. The remaining 27, including 21 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Jennifer Palma and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 13 visits to this operation since October 2017, most recently on May 28, 2026, and 48 citations.
- 2High
- 20Medium High
- 24Medium
- 1Medium Low
- 1Low
Every citation below records a correction.
Citations
Showing the 25 most recent of 48. Indented text is the inspector's own, reproduced verbatim.
- Medium May 28, 2026 Correction verified May 28, 2026
747.3935(b): Children's Products- Annual Certification
The Consumer Product Safety Commission Certificate has not been completed.
- Medium High May 28, 2026 Correction verified May 29, 2026
747.5107(b): Fire Extinguishers Serviced
The fire extinguisher in the home was not serviced.
- Medium May 28, 2026 Correction verified June 5, 2026
745.651(2)(B): Background Check Validation - Once a year listed family homes, licensed, and registered child care homes must validate list of subjects
The operation last validated the person's list on 12/09/2024.
- Medium High January 16, 2025 Correction verified January 23, 2025
747.5003(5): Emergency Preparedness- Reunification Plan
The emergency preparedness plan did not include information regarding how children will be reunified with parents/authorized individuals as the evacuation, relocation, or sheltering/lock-down is lifted.
- Medium January 16, 2025 Correction verified January 30, 2025
747.501(8)(B): Written Operational Policies - Recommended Clothing and Footing
The operational policy promotion of indoor and outdoor physical activity did not include information regarding recommend clothing.
- Medium Low January 16, 2025 Correction verified January 23, 2025
747.905(2): Personnel Records for Household Members - Orientation
Household members over 14 years of age did not have documentation verifying completing orientation available for review.
- Medium January 16, 2025 Correction verified January 30, 2025
747.501(8)(C): Written Operational Policies - Plan for Extreme Weather
The operational policy promotion of indoor and outdoor physical activity did not include information regarding a plan to ensure that physical activity occurs in the event of inclement weather.
- Medium January 16, 2025 Correction verified January 30, 2025
747.501(8)(A): Written Operational Policies - Duration of Physical Activity
Operational policies did not include the duration of physical activity.
- Medium January 16, 2025 Correction verified February 3, 2025
747.501(9): Written Operational Policies - Parent Rights
Operational policies did not include information regarding parent's rights.
- Low January 16, 2025 Correction verified January 23, 2025
747.1309(e)(2): Primary Caregiver Annual Training - More Than 5 Years Experience
There were no management training hours for review in the most recent completed training year.
- Medium High January 16, 2025 Correction verified January 23, 2025
747.5003(4): Emergency Preparedness-Continuity of Care
The emergency preparedness plan did not include information regarding how care will continue in the event of an emergency evacuation of the home.
- Medium High January 16, 2025 Correction verified January 22, 2025
747.1303(2)(A): Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR
Primary caregiver First aid and CPR certification expired in November 2024.
- Medium High January 16, 2025 Correction verified January 23, 2025
747.5003(1): Emergency Preparedness Plan - Evacuation, Relocation and Sheltering Procedures
The emergency preparedness plan did not include information on how children will be accounted for in the event of an emergency evacuation of the home.
- Medium High February 9, 2024 Correction verified March 22, 2024
747.1701: Child/ Caregiver Ratio - Registered Child Care Home
There were 7 children in care at the time of the inspection.
- High November 6, 2023 Correction verified November 13, 2023
747.2326(a)(1): Infant May Not Sleep in a Restrictive Device
An infant was observed sleeping in a restrictive device (swing).
- Medium November 6, 2023 Correction verified November 13, 2023
747.603(a)(4): Children's Records - Immunizations
One Child's file reviewed did not include current immunization records.
- High November 6, 2023 Correction verified November 13, 2023
747.2317(2)(B): Activities for Infants - Not in Restrictive Device for more than 15 Minutes
An infant was observed to be seated in a restrictive device (Swing) for more than 15 minutes.
- Medium November 6, 2023 Correction verified November 13, 2023
747.2105(c)(4): Screen Time Activities - Not Used During Eating or Rest Times
Children were observed watching TV during their lunch time.
- Medium April 26, 2023 Correction verified April 27, 2023
747.603(a)(4): Children's Records - Immunizations
Two children lacked immunization record in the file.
- Medium High April 26, 2023 Correction verified April 27, 2023
747.605(6): Required Admission Information - Emergency Contact
One child lacked address for emergency contact.
- Medium November 15, 2022 Correction verified January 3, 2023
747.603(a)(3): Children's Records - Health Statement
Recite; One child lacked health statement in the file.
- Medium November 15, 2022 Correction verified November 30, 2022
747.603(a)(2): Children's Records - Admission Information
Recite; Provider did not have an admission for one child.
- Medium High November 15, 2022 Correction verified November 21, 2022
747.605(6): Required Admission Information - Emergency Contact
Recite; One child's admission form lacked address for emergency contact.
- Medium High November 15, 2022 Correction verified November 16, 2022
747.605(13): Required Admission Information - Special Needs Statement
Recite; One child's admission form lacked special needs statement.
- Medium High November 15, 2022 Correction verified November 16, 2022
747.3203: Sanitation of Building, Grounds and Equipment
Recite; The cabinet under the kitchen sink had cleaning supplies and did not have a safety latch. During a walk through of the back yard it was observed that there was dog feces in some areas of the backyard.
Do you have a child enrolled here?
If Jennifer Palma confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.