House of Neighborly Service
Licensed Center in San Antonio, Texas. License #816535, issued November 18, 2002.
- Address
- 407 N Calaveras, San Antonio, TX 78207
- Phone
- (210) 434-2301
- Licensed capacity
- 49 children
- Licensed for
- Toddler, Pre-Kindergarten, School
- Hours
- 07:30 AM-05:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
Programs listed with the state: Meals Provided, After School Care, Snacks Provided, Part Time Care.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 4-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since March 13, 2026. From the state's provider report of October 22, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,631 standards at House of Neighborly Service between July 8, 2022 and June 11, 2026 and recorded 28 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 358 | 0 |
| Record keeping | 3 | 326 | 2 |
| Personnel | 3 | 435 | 2 |
| Ratios and group sizes | 3 | 162 | 0 |
| Activities | 3 | 104 | 1 |
| Infants | 3 | 267 | 0 |
| Toddlers | 4 | 88 | 0 |
| Pre-kindergarten | 3 | 55 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 2 | 22 | 0 |
| Get well care | 2 | 54 | 0 |
| Nighttime care | 2 | 26 | 0 |
| Nutrition and food care | 3 | 134 | 1 |
| Health practices | 3 | 338 | 1 |
| Safety practices | 3 | 220 | 2 |
| Physical facilities | 3 | 224 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 2 | 54 | 0 |
| Fire safety | 3 | 203 | 1 |
| Transportation | 2 | 83 | 0 |
The table adds up to 3,597 of those standards. The remaining 34, including 18 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to House of Neighborly Service and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 16 visits to this operation since October 2017, most recently on June 11, 2026, and 28 citations.
One of those visits began with House of Neighborly Service reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 8High
- 12Medium High
- 8Medium
Every citation below records a correction.
Citations
Showing the 25 most recent of 28. Indented text is the inspector's own, reproduced verbatim.
- High June 11, 2026 Corrected at inspection
746.3407(12): Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Cleaning supplies and a fog solution were stored unsecured in cabinets in the PreK classroom, accessible to children. Note: This was corrected at inspection when the caregiver placed a child lock on the cabinet containing the cleaning supplies and removed the fog solution from the classroom.
- Medium High June 11, 2026 Correction verified June 17, 2026
746.613(b): Immunization Records, Exceptions, and Exemptions Current
One of six children's records reviewed did not have a current immunization record in their file.
- Medium High October 23, 2025 Corrected at inspection
746.3415(12): Employee Handwashing After Using Cleaners or Toxic Chemicals
A caregiver in the toddler classroom didn't wash hands after sanitizing the changing table. NOTE: This was corrected at inspection when hand washing was done.
- High August 5, 2025 Correction verified August 25, 2025
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Based on the interviews conducted with the teachers, parent and administration inadequate supervision was determined to have occurred when a child was found in the preschool classroom unsupervised.
- Medium High September 10, 2024 Corrected at inspection
746.3317(6): Food Service and Preparation Requirement - Use Sanitary Holders
In the toddler classroom a snack was provided on the bare table. This was corrected when napkins were provided for the children.
- Medium August 30, 2024 Correction verified September 17, 2024
746.1309(f): Documented Annual Training - Remaining training hour topics
One of the five staff files was missing medication training.
- High August 30, 2024 Correction verified September 10, 2024
746.3407(12): Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
Lysol spray and cleaning wipes were observed in the PreK classroom accessible to children. NOTE: This was corrected at inspection when they were removed.
- Medium August 30, 2024 Correction verified September 4, 2024
746.603(a)(4): Children's Records - Immunizations
One of the six children files were missing immunization records at the time of the inspection.
- High August 30, 2024 Correction verified September 10, 2024
746.1205(a)(2): Responsibilities of Caregivers - Know number of children responsible for
In the PreK classroom the caregiver stated there were 13 children in care when we verified there were 11.
- Medium High January 22, 2024 Correction verified January 29, 2024
746.605(6): Required Admission Information - Emergency Contact
Three of the six children files were missing the emergency addresses. One of the six children files was missing the healthcare/physician information.
- Medium January 22, 2024 Correction verified February 21, 2024
746.1311(a): Director Annual Training 30 Hours Required
The director is missing 21 hours of required annual training for 2022-2023 which includes management training.
- Medium January 22, 2024 Correction verified February 22, 2024
746.1309(a): Documented Annual Training Area - 24 Hours Required
One of the six staff members is missing 14 hours of annual training for 2022-2023
- Medium High February 8, 2023 Correction verified February 27, 2023
746.613(b): Immunization Records, Exceptions, and Exemptions Current
Two of the six children files didn't have a current immunization record on file.
- Medium High February 8, 2023 Corrected at inspection
746.5537(a)(3): Electronic or Battery-Operated Carbon Monoxide Detector-Document Test Date, Battery Installation Date, and Staff Name Testing and Installation
No documentation of the smoke detector, fire extinguisher or carbon monoxide was provided at the time of inspection. NOTE: This was corrected the inspection.
- Medium High February 8, 2023 Correction verified March 1, 2023
746.1309(d): Documented Annual Training - Caregivers of Children Under 24 Months Required
Two of the six staff files did not have 2021-2022 annual training for the following; Recognizing and preventing shaken baby syndrome and abusive head trauma. Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS) and Understanding early childhood brain development.
- High January 4, 2023 Correction verified January 11, 2023
746.4601(5): Safety Requirements for Active Play Equipment - Securely Anchored
Toddler playground boarders was observed not to be secured as the screw was missing and protruding sticking up out of the black plastic boarders posing a tripping hazard. In addition to the bike ramp that was observed lifted posing a tripping hazard.
- Medium July 18, 2022 Correction verified August 22, 2022
746.1309(f): Documented Annual Training - Remaining training hour topics
The following trainings were not available in the files for the six staff files: Emergency Preparedness Communicable diseases Food allergies Understanding building and premises and Handling, storing, and disposing of hazard material Four of the six staff did not have Abuse and Neglect training available.
- High July 18, 2022 Correction verified July 29, 2022
746.605(12): Required Admission Information - Emergency Medical Authorization
One of the six children files is missing Authorization information. Two of the six children files were missing admission dates. (Corrected at inspection) Five of the six children did not have special care information. One child with no food allergy information. Three of the children files did not have either the address or phone number for emergency contacts.
- Medium July 8, 2022 Correction verified July 18, 2022
746.601(c): Provide Access to Children's Records - Licensing
Children files were not available for review.
- Medium High July 8, 2022 Corrected at inspection
746.4751(a): Maintenance Procedures for Active Play - Inspect Daily
Documentation of the building grounds checklist was available for review. NOTE: Corrected at inspection when the building grounds checklist was conducted.
- Medium High July 8, 2022 Correction verified July 26, 2022
746.5202(3): Emergency Preparedness Plan - Essential Documentation
The emergency preparedness plan did not specify procedures for; Communicating with authorities, Relocation diagram, Essential documents Continue care, and Reunification.
- High July 8, 2022 Correction verified August 23, 2022
746.5101(a): Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
A current fire inspection was not available for review.
- High July 8, 2022 Correction verified July 18, 2022
746.5319: Smoke Detectors Testing
Documentation of inspecting smoke detector, carbon monoxide, and fire extinguisher were not available for review.
- Medium High July 8, 2022 Corrected at inspection
746.3317(6): Food Service and Preparation Requirement - Use Sanitary Holders
The PreK classroom was observed eating on the floor while watching a movie. NOTE: This was corrected when the children were moved to the table to finish eating.
- Medium High July 8, 2022 Corrected at inspection
746.3701: Safety - Areas Free From Hazards
In the PreK classroom cabinet under the sink a bottle of Bleach was found to be accessible to the children. No childproof locks was observed. NOTE: This was corrected as the bottle was removed to a cabinet with a lock and key.
Do you have a child enrolled here?
If House of Neighborly Service confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.