Head Start Pilgrim School
Licensed Center in San Antonio, Texas. License #1185606, issued February 9, 2011.
- Address
- 500 Pilgrim Dr, San Antonio, TX 78213
- Phone
- (210) 525-0350
- Licensed capacity
- 68 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:30 AM-05:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
- Website
- family-service.org
Programs listed with the state: School Age Care, Meals Provided, Snacks Provided.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 4-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since July 23, 2026. From the state's provider report of August 7, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,116 standards at Head Start Pilgrim School between November 8, 2021 and October 21, 2026 and recorded 8 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 358 | 0 |
| Record keeping | 3 | 326 | 0 |
| Personnel | 3 | 435 | 1 |
| Ratios and group sizes | 2 | 108 | 0 |
| Activities | 2 | 72 | 0 |
| Infants | 2 | 180 | 0 |
| Toddlers | 2 | 44 | 0 |
| Pre-kindergarten | 2 | 38 | 0 |
| School-age | 2 | 40 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 3 | 36 | 0 |
| Field trips | 3 | 33 | 0 |
| Get well care | 3 | 81 | 0 |
| Nighttime care | 2 | 26 | 0 |
| Nutrition and food care | 2 | 90 | 0 |
| Health practices | 2 | 226 | 0 |
| Safety practices | 2 | 154 | 0 |
| Physical facilities | 3 | 224 | 0 |
| Outdoor safety | 2 | 192 | 0 |
| Pools | 3 | 78 | 0 |
| Fire safety | 2 | 135 | 0 |
| Transportation | 3 | 132 | 0 |
The table adds up to 3,068 of those standards. The remaining 48, including 7 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Head Start Pilgrim School and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 28 visits to this operation since October 2017, most recently on October 21, 2026, and 8 citations.
6 of those visits began with Head Start Pilgrim School reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 2High
- 1Medium High
- 3Medium
- 2Medium Low
Every citation below records a correction.
Citations
Showing all 8. Indented text is the inspector's own, reproduced verbatim.
- Medium High October 21, 2026 Reported corrected November 4, 2026, not yet verified
746.1301(a)(4)(A): Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
One of four training records audited did not have current CPR training.
- Medium March 11, 2025 Correction verified April 29, 2025
746.1309(e): Documented Annual Training- Required Content
Five staff files do not have training available for review during an inspection in the required topics: Understanding building and physical premises safety, including identification and protection from hazards, and Handling, storing, and disposing of hazardous materials.
- High February 2, 2025 Correction verified March 11, 2025
746.305(a)(6): Report Situation Placing Children at Risk
It is found during a DFPS investigation that the operation failed to report a child leaving the classroom unsupervised, exiting the building through doors leading to the playground.
- Medium February 2, 2025 Correction verified March 11, 2025
746.707: Incident/Illness Report Form Shared with Parent
It is found during a DFPS investigation that an incident report regarding a child leaving a classroom unsupervised was written and not shared with the child's parent.
- High February 2, 2025 Correction verified March 11, 2025
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It is found during a DFPS investigation a child left their classroom unsupervised, and wandered to the outdoor playground.
- Medium Low January 17, 2024 Correction verified January 19, 2024
746.303(b): Report Number of Employees
The operation did not complete the requirement of reporting the number of employees that left in 2023 by 1/15/2024.
- Medium Low April 18, 2023 Corrected at inspection
746.901(4): Required Personnel Records - Required Affidavit
3 employee does not have Affidavits in their employee files available for review.
- Medium April 18, 2023 Correction verified May 2, 2023
746.1309(e): Documented Annual Training- Required Content
10 files were reviewed, 3 caregivers do not have training certificates indicating training in Emergency preparedness, Preventing and controlling the spread of communicable diseases, Administering medication, Preventing and responding to emergencies due to food or an allergic reaction, Understanding building and physical premises safety, and Handling, storing, and disposing of hazardous materials.
Do you have a child enrolled here?
If Head Start Pilgrim School confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.