Ella Austin Child Center
Licensed Center in San Antonio, Texas. License #1807215, issued January 27, 2025.
- Address
- 227 Eross, San Antonio, TX 78202
- Phone
- (210) 222-0159
- Licensed capacity
- 54 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten
- Hours
- 07:00 AM-05:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- westcare.com
Programs listed with the state: Meals Provided, Snacks Provided.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 4-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since July 10, 2026. From the state's provider report of August 13, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,363 standards at Ella Austin Child Center between January 7, 2025 and September 9, 2026 and recorded 17 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 371 | 3 |
| Record keeping | 3 | 337 | 1 |
| Personnel | 3 | 476 | 3 |
| Ratios and group sizes | 3 | 162 | 0 |
| Activities | 3 | 108 | 0 |
| Infants | 3 | 270 | 3 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 2 | 38 | 0 |
| School-age | 2 | 40 | 0 |
| Discipline | 2 | 40 | 0 |
| Naptime | 2 | 24 | 0 |
| Field trips | 2 | 22 | 0 |
| Get well care | 2 | 54 | 0 |
| Nighttime care | 2 | 26 | 0 |
| Nutrition and food care | 3 | 135 | 0 |
| Health practices | 2 | 226 | 3 |
| Safety practices | 3 | 234 | 1 |
| Physical facilities | 3 | 225 | 0 |
| Outdoor safety | 2 | 192 | 1 |
| Pools | 2 | 60 | 0 |
| Fire safety | 2 | 135 | 0 |
| Transportation | 2 | 98 | 0 |
The table adds up to 3,339 of those standards. The remaining 24, including 2 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Ella Austin Child Center and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 13 visits to this operation since October 2017, most recently on September 9, 2026, and 17 citations.
One of those visits began with Ella Austin Child Center reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 1High
- 8Medium High
- 6Medium
- 2Low
Every citation below records a correction.
Citations
Showing all 17. Indented text is the inspector's own, reproduced verbatim.
- Medium High August 25, 2026 Correction verified September 9, 2026
746.1301(a)(1)(A): Training Requirements for Employees, Caregivers, and Directors - Orientation
7 out of 7 staff members did not have orientation training available to review.
- Medium August 25, 2026 Correction verified September 9, 2026
746.2421(a): Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
8 out of 8 infants did not have feeding forms available to review.
- Low August 25, 2026 Correction verified September 9, 2026
746.1105(3): Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
7 out of 7 staff did not have a notarized affidavit available to review.
- Medium High January 15, 2026 Correction verified January 23, 2026
746.3503(a): Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
The changing mats on the changing tables in two classrooms have a few tears and rips in them there have been taped over.
- Medium High December 18, 2025 Correction verified December 29, 2025
746.1601: Child/ Caregiver Ratio - 13 or More Children
A caregiver providing care to seven children, ages seven months to thirteen months was over ratio by two children. Note: This was corrected at inspection when a second caregiver was placed in classroom.
- Medium December 15, 2025 Correction verified February 17, 2026
746.2207(a): Screen Time Activities - Not Used for Under Two
During the course of the investigation, it was determined that a caregiver used screen time for children under two years of age in the infant classroom.
- Low July 8, 2025 Correction verified July 16, 2025
746.611(a)(1): Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
One out of nine children files did not have a health statement to review.
- Medium July 8, 2025 Correction verified July 16, 2025
746.501(a)(18): Written Operational Policies - Promotion of Physical Activity
Promotion of indoor and outdoor physical activity was not available for review in the operational policy.
- High July 8, 2025 Correction verified July 23, 2025
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
It was observed of a child down the hallway standing out side a classroom door with out a caregiver present.
- Medium High January 7, 2025 Corrected at inspection
746.3505(b): Diapering Procedures - Wash Infant's Hands
An infant was observed being changed and not having their hands washed. This was corrected at inspection when a discussion was had with the caregiver and she washed the child's hands.
- Medium High January 7, 2025 Correction verified January 21, 2025
746.4751(c): Maintenance Procedures for Active Play - Hazards Removed or Repaired
A bench is separating and has exposed screws.
- Medium High January 7, 2025 Correction verified January 21, 2025
746.3701: Safety - Areas Free From Hazards
Part of the playground is being used to store extra indoor and outdoor equipment. Storage areas should be inaccessible to children.
- Medium January 7, 2025 Correction verified January 27, 2025
746.203(2): Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
Proof of insurance for the new ownership was not available.
- Medium High January 7, 2025 Corrected at inspection
746.3407(13): Using, Storing and Disposing of Hazardous Materials
A storage closet containing cleaning supplies was unlocked. The closet is located in a children's bathroom stall and is accessible to children when not locked. This was corrected at inspection when the lock was realigned and the door was secured.
- Medium January 7, 2025 Correction verified January 23, 2025
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
None of the five infants who do not eat table food had infant feeding instructions on file.
- Medium High January 7, 2025 Corrected at inspection
746.2419(8): Requirements for Feeding Infants - Other Use of Handwashing Sink
Milk jugs were observed being stored in the hand washing sink in two rooms. This was corrected at inspection when a discussion was had with the caregivers about the use of hand washing sinks and the jugs were removed.
- Medium January 7, 2025 Correction verified January 23, 2025
746.405(a): Required posting of Emergency Telephone numbers
Emergency numbers were not posted.
Do you have a child enrolled here?
If Ella Austin Child Center confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.