Canyon Creek Day Care
Licensed Center in Richardson, Texas. License #1652456, issued May 16, 2017.
- Address
- 2800 Custer Pkwy, Richardson, TX 75080
- Phone
- (469) 270-5728
- Licensed capacity
- 115 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Not accepted
- Website
- canyoncreekdaycare.com
Programs listed with the state: School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Part Time Care.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
No Texas Rising Star rating
Texas Rising Star is voluntary, and a program joins it by applying. It is tied to accepting child care scholarships, so most programs that are not in it never applied rather than failed. Roughly three in five licensed programs in Texas have no rating.
This says nothing about the quality of this program. What the state has assessed about it is the inspection record below.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 4,854 standards at Canyon Creek Day Care between April 12, 2022 and October 8, 2026 and recorded 14 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 4 | 482 | 0 |
| Record keeping | 4 | 440 | 0 |
| Personnel | 4 | 596 | 0 |
| Ratios and group sizes | 4 | 216 | 0 |
| Activities | 4 | 140 | 0 |
| Infants | 4 | 357 | 0 |
| Toddlers | 4 | 88 | 0 |
| Pre-kindergarten | 4 | 74 | 0 |
| School-age | 4 | 80 | 0 |
| Discipline | 4 | 80 | 0 |
| Naptime | 5 | 60 | 0 |
| Field trips | 4 | 44 | 0 |
| Get well care | 4 | 108 | 0 |
| Nighttime care | 4 | 52 | 0 |
| Nutrition and food care | 4 | 180 | 0 |
| Health practices | 4 | 452 | 0 |
| Safety practices | 3 | 230 | 0 |
| Physical facilities | 3 | 225 | 0 |
| Outdoor safety | 4 | 384 | 0 |
| Pools | 4 | 108 | 0 |
| Fire safety | 3 | 203 | 0 |
| Transportation | 5 | 230 | 0 |
The table adds up to 4,829 of those standards. The remaining 25, including 14 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
Ask about an opening
This goes to Canyon Creek Day Care and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 24 visits to this operation since October 2017, most recently on October 8, 2026, and 14 citations.
One of those visits began with Canyon Creek Day Care reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 7High
- 7Medium High
Every citation below records a correction.
Citations
Showing all 14. Indented text is the inspector's own, reproduced verbatim.
- High November 19, 2024 Correction verified December 11, 2024
746.2805: Prohibited Punishments - No Harsh, Cruel or Unusual
A caregiver was observed spraying a child in the face numerous times with a water bottle.
- High November 19, 2024 Correction verified December 11, 2024
746.1201(1): Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A teacher observed a coworker spraying a child in the face with a water bottle. The teacher failed to intervene or notify the director of the incident. A child was observed sitting in a highchair for an extended time. Originally, they were placed in the chair for snack but were left in there during diaper change.
- Medium High November 19, 2024 Correction verified December 11, 2024
746.3505(e): Diapering Procedures - Sanitizing Diaper Changing Area
A caregiver was observed not disinfecting the changing table after each diaper change.
- Medium High November 19, 2024 Correction verified December 11, 2024
746.3417(3): Children Handwashing After Toileting or Diapering
Children were observed not washing their hands after diaper changes.
- Medium High November 19, 2024 Correction verified December 11, 2024
746.3417(1): Children Handwashing Before Eating
The toddler's hands were not washed before they ate lunch.
- High October 14, 2024 Correction verified December 11, 2024
746.1201(4): AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
This standard was found deficient as part of a DFPS investigation.
- High October 14, 2024 Correction verified December 11, 2024
746.1205(a)(4): Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Durning an Abuse/Neglect investigation, it was determined that a caregiver left a child outside the door when they were entering the building from the playground. The playground is not attached to the operation.
- Medium High April 12, 2024 Correction verified June 24, 2024
746.1203(3)(D): Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver was observed using their cell phone while supervising children.
- High April 12, 2024 Correction verified June 24, 2024
746.1201(4): AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver caused bruising when they grabbed a child by the arm.
- High April 12, 2024 Correction verified June 24, 2024
746.2805(3): Prohibited Punishments - Grabbing and Pulling
This standard was evaluated as part of an Abuse and Neglect investigation. A caregiver caused bruising when they grabbed a child by the arm.
- Medium High March 17, 2023 Corrected at inspection
746.2407: Infant Care Area Furnishings and Equipment -Use of Safety Straps
Children were observed not strapped in their bucket seats. The observation was made while watching a video of the classroom.
- Medium High March 9, 2023 Correction verified April 11, 2023
746.2401(3): Basic Requirements for Infants - Holding and Comforting
A child did not receive the proper attention after staff realized that they had an injury. Ice was not applied to the bump on the child's head and they were not picked up immediately.
- Medium High April 12, 2022 Correction verified June 17, 2022
746.2803(4): Discipline - Positive Methods of Discipline and Guidance
A staff failed to redirect a child appropriately which resulted in a child receiving a fracture in their arm.
- High April 12, 2022 Correction verified June 17, 2022
746.1201(4): AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
This standard was evaluated as part of an investigation and it was determined that a child was abused while in care. A staff member pulled a child by the arm which resulted in a fracture.
Do you have a child enrolled here?
If Canyon Creek Day Care confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.