Bright Horizons Family Center
Licensed Center in Austin, Texas. License #550239, issued October 25, 2000.
- Address
- 2411 W Braker Ln, Austin, TX 78758
- Phone
- (512) 833-7090
- Licensed capacity
- 194 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-07:30 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
- Website
- brighthorizons.com
Programs listed with the state: Accredited, Meals Provided, Snacks Provided, Drop-In Care, Skill Classes, Part Time Care.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 4-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since October 23, 2025. From the state's provider report of August 4, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 3,819 standards at Bright Horizons Family Center between May 6, 2022 and October 28, 2026 and recorded 19 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 365 | 0 |
| Record keeping | 3 | 326 | 0 |
| Personnel | 3 | 435 | 0 |
| Ratios and group sizes | 3 | 162 | 1 |
| Activities | 3 | 108 | 0 |
| Infants | 3 | 270 | 1 |
| Toddlers | 3 | 66 | 0 |
| Pre-kindergarten | 3 | 57 | 0 |
| School-age | 3 | 60 | 0 |
| Discipline | 3 | 60 | 0 |
| Naptime | 4 | 48 | 0 |
| Field trips | 3 | 33 | 0 |
| Get well care | 3 | 81 | 0 |
| Nighttime care | 4 | 52 | 0 |
| Nutrition and food care | 3 | 134 | 0 |
| Health practices | 3 | 339 | 1 |
| Safety practices | 3 | 232 | 3 |
| Physical facilities | 3 | 224 | 0 |
| Outdoor safety | 3 | 288 | 0 |
| Pools | 4 | 108 | 0 |
| Fire safety | 3 | 203 | 1 |
| Transportation | 3 | 132 | 0 |
The table adds up to 3,783 of those standards. The remaining 36, including 12 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
What Bright Horizons Family Center says about itself
Look to us for innovative child care & early education for families, solutions for employers, benefits for employees…all trusted by families and employers for more than 30 years.
Quoted from brighthorizons.com, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them.
Ask about an opening
This goes to Bright Horizons Family Center and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 23 visits to this operation since October 2017, most recently on October 28, 2026, and 19 citations.
2 of those visits began with Bright Horizons Family Center reporting something to the state itself rather than HHSC finding it. We publish that because it is part of the record and the state records it separately, not because it is good or bad: a program with none may have had nothing to report. 3,674 of the 12,933 programs listed here have at least one.
- 3High
- 9Medium High
- 6Medium
- 1Medium Low
Every citation below records a correction.
Citations
Showing all 19. Indented text is the inspector's own, reproduced verbatim.
- Medium High February 3, 2025 Correction verified February 3, 2025
746.5307(a): Inspect Fire Extinguishers Monthly
The fire extinguishers were not being inspected monthly.
- Medium January 27, 2025 Correction verified February 3, 2025
746.2421(b): Written Feeding Instructions - Review and Update Every 30 Days
One infant did not have feeding instructions that were reviewed with the parent and dated within the last 30 days.
- Medium January 27, 2025 Correction verified February 3, 2025
746.3809: Medication No Longer Used
One child's medication was out-of-date and expired July 2024.
- Medium High January 27, 2025 Correction verified February 3, 2025
746.605(12)(C): Required Admission Information - Prescribed Medications; Long Term Use
Two children did not have medication at the operation for a prescribed allergy or medical condition as indicated that was needed for the child's condition by a medical professional on their FARE forms.
- Medium January 27, 2025 Corrected at inspection
746.4003(b): First Aid Kit - Supplies Not Expired
Two items in the First Aid Kit were expired. These two items were removed from the First Aid Kit during inspection.
- Medium High January 27, 2025 Corrected at inspection
746.3407(8): Garbage Inaccessible to Children; Maintained in Sanitary Manner
The operation had trash accessible to children in three classrooms. This was corrected at inspection when the trash cans containing trash without lids were removed from the classrooms during inspection.
- High January 27, 2025 Correction verified February 4, 2025
746.1205(a)(2): Responsibilities of Caregivers - Know number of children responsible for
One caregiver did not know how many children they were responsible for during inspection. This was addressed at inspection when I was able to count the correct number of children in care and let the caregiver know so they were aware.
- Medium January 27, 2025 Correction verified February 8, 2025
746.623(2)(D): Immunizations-Docs may be official record or copy that have signature of health care prof. or name of other prof who administered vaccine
Two children's immunization record did not include the signature (including a rubber stamp or electronic signature) of the health-care professional who administered the vaccines.
- Medium High January 27, 2025 Correction verified February 3, 2025
746.5307(a): Inspect Fire Extinguishers Monthly
The fire extinguishers were not being inspected monthly.
- Medium High January 27, 2025 Correction verified February 3, 2025
746.3805(b)(1): Administering Medication - Original Container with Child's Name, Date
One child's medication was stored in a Ziploc bag and did not have the date it was brought to the operation on it.
- Medium High October 17, 2024 Correction verified December 12, 2024
746.3301(i): Nutrition and Food Service - Must not serve identified foods to allergic child
A child was given a food that contains an allergen.
- High September 6, 2024 Correction verified October 29, 2024
746.2805(1): Prohibited Punishments - Corporal Punishment
A caregiver used prohibited punishment while re-directing a child.
- Medium May 1, 2023 Correction verified May 5, 2023
746.1613(a): Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
Follow up inspection was completed at the operation on 5/1/2023. One caregiver was observed supervising 10 children, ages 15months to 23months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
- Medium April 13, 2023 Correction verified May 1, 2023
746.1613(a): Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
One caregiver was observed supervising 10 children, ages 14months to 22months. The naptime ratio should have been 1:9. This was corrected when an additional caregiver was added to the ratio.
- Medium High April 13, 2023 Correction verified May 1, 2023
746.1315(b): Each Caregiver and the Director Must Have Current Training in pediatric CPR
Current First aid/ CPR certification was not available to review for two of the 28 staff members.
- High May 6, 2022 Correction verified May 23, 2022
745.641: AP Background check results - Must receive notification prior to allowing subject to be present at your operation
The operation had two employees present at the operation before receiving notice from the background unit (CBCU) regarding the employee's eligibility. One employee was working in the kitchen and the second was managing the front desk and the daily operation of the facility. NOTE: The employees were removed from the operation and their background checks were submitted during the inspection.
- Medium High May 6, 2022 Correction verified May 25, 2022
746.5202(1): Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
The operation's emergency preparedness plan did not contain information on how the operation will evacuate children that have limited mobility, may need additional assistance or are under 24 months of age during an evacuation.
- Medium High May 6, 2022 Correction verified May 25, 2022
746.3819: Food Allergy Emergency Plan Signed by Parents and Health Care Professional
One child with a food allergy emergency plan did not contain the parent's signature on the plan.
- Medium Low May 6, 2022 Correction verified May 25, 2022
746.4801: Definition- What does Licensing mean by the term ?use zone??
On the 3-5 year old playground there were two tires positioned at the bottom of the rock wall of the playscape not allowing for a use zone of 6 ft.
Do you have a child enrolled here?
If Bright Horizons Family Center confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.