American Care Academy Pleasant Grove
Licensed Center in Dallas, Texas. License #1701250, issued December 18, 2019.
- Address
- 1227 N Masters Dr, Dallas, TX 75217
- Phone
- (972) 685-4308
- Licensed capacity
- 153 children
- Licensed for
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Days
- Mon, Tue, Wed, Thu, Fri
- Child care subsidies
- Accepted
- Website
- americancareacademy.org
Programs listed with the state: School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips.
Openings
This program has not told us about its openings. We only publish what a program confirms itself, so there is nothing here yet. Ring them to ask.
Texas Rising Star
Texas Rising Star 4-star of a possible 4
A quality rating the state awards after an on-site assessment. Four stars is the highest.
In effect since November 21, 2025. From the state's provider report of March 17, 2026.
Where this is
A map of this address loads when you ask for it. Nothing is requested from the map host until then, so opening this page does not tell anyone which program you were reading about.
The pin is where the US Census geocoder placed this address. About one in eight is interpolated along a street rather than resolved to a building, so treat it as the right block rather than the right doorway. How we source this.
What inspectors checked
Texas HHSC records how many individual standards it evaluated in each area of the rules, and how many it found violated. Across 22 areas it checked 4,595 standards at American Care Academy Pleasant Grove between December 6, 2021 and August 24, 2026 and recorded 5 violations. Those correspond to the citations listed above that were recorded from 2021 onward; anything older than that is in the citation list but not in these counts.
The 22 areas, one by one
| Area of the rules | Visits | Standards checked | Violated |
|---|---|---|---|
| Scope, administration, and communication | 3 | 358 | 0 |
| Record keeping | 3 | 331 | 0 |
| Personnel | 3 | 442 | 0 |
| Ratios and group sizes | 4 | 216 | 0 |
| Activities | 3 | 104 | 0 |
| Infants | 4 | 357 | 0 |
| Toddlers | 4 | 88 | 0 |
| Pre-kindergarten | 4 | 74 | 0 |
| School-age | 4 | 80 | 0 |
| Discipline | 4 | 80 | 0 |
| Naptime | 4 | 48 | 0 |
| Field trips | 4 | 44 | 0 |
| Get well care | 4 | 108 | 0 |
| Nighttime care | 4 | 52 | 0 |
| Nutrition and food care | 4 | 179 | 0 |
| Health practices | 4 | 451 | 0 |
| Safety practices | 4 | 298 | 0 |
| Physical facilities | 4 | 299 | 0 |
| Outdoor safety | 4 | 384 | 0 |
| Pools | 4 | 102 | 0 |
| Fire safety | 4 | 271 | 0 |
| Transportation | 4 | 181 | 0 |
The table adds up to 4,547 of those standards. The remaining 48, including 5 of the violations, were recorded under the state's own catch-all heading, “Individual Standards Evaluated”, which names no area. They are reported here rather than folded into an area above, because the state did not say which area they belong to and we are not going to decide for it.
A high number of standards checked is not a compliment and a low one is not a criticism: how many apply depends on a program's size, its ages served and what the inspector was there to look at. We publish the two counts the state published and do not turn them into a score. This data begins in 2021, which is later than the inspection history above it.
What American Care Academy Pleasant Grove says about itself
Top rated preschool & child care center Serving Dallas, TX. We specialize in Education, Kindergarten Readiness, and provide a safe and secure place for your child to thrive.
Quoted from americancareacademy.org, read on October 25, 2026. These are the program's own words, not ours, and we neither check nor endorse them.
Ask about an opening
This goes to American Care Academy Pleasant Grove and nobody else. They reply to you directly: we do not sit in the middle of it, and we never pass your details on or sell them.
Tell me about new inspections
One short message each time Texas HHSC records an inspection here, saying that it happened and linking to the record. We do not tell you what the inspector found: a finding without whether it was corrected is misleading, and that pair belongs on the page rather than split across an email.
We ask for nothing but the address, and we send a confirmation first. Your list is never shown to this program, never sold, and every message has a link to stop. An inspection is routine: programs are visited on a schedule and after a complaint, and a visit is not a finding.
State inspection record
HHSC records 27 visits to this operation since October 2017, most recently on August 24, 2026, and 5 citations.
- 1High
- 2Medium High
- 2Medium
Every citation below records a correction.
Citations
Showing all 5. Indented text is the inspector's own, reproduced verbatim.
- High May 29, 2026 Correction verified June 11, 2026
745.509: Licensed Operations Required Fees
An email was sent to the operation on 5-18-26 regarding overdue fees. Operation has been asked to log into the portal and update this information by Wednesday May 20, 2026. Operation has also been informed that if the task is not completed, a deficiency will be incurred.
- Medium High October 18, 2024 Correction verified December 4, 2024
746.1205(a)(3): Responsibilities of Caregivers - Know children's names and ages
Three of the caregivers interviewed confirmed the allegations stated by the reporter that children are put in their classrooms, and they are not provided with the name or age of the child.
- Medium High October 18, 2024 Correction verified December 4, 2024
746.305(a)(2): AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
The operation did not report to licensing after the operation was notified by the legal guardian that a bite received while in care at the operation resulted in an infection that required hospitalization.
- Medium March 25, 2022 Correction verified March 25, 2022
746.1615: Child/Caregiver Ratio - Opening/Closing
Childcare ratios were adjusted at the opening of the day and included a child under 18 months.
- Medium March 25, 2022 Correction verified March 25, 2022
746.801(19): Required Records Maintained and Made Available - Tracking System
The daycare's records for sign in and sign out are not complete with the time out recorded for children leaving the daycare center.
Do you have a child enrolled here?
If American Care Academy Pleasant Grove confirms you are enrolled, you can tell us what you actually pay. We publish price ranges by city and age so other families know what to expect, and the only reliable source for that is people paying it.
There are no reviews on this site and we are not adding them. We publish the state's inspection record and facts families confirm, not opinions. Your address is never shown publicly; it goes to the program so they can confirm you, and nowhere else.
About this record
Every figure on this page comes from the Texas HHSC Child Care Regulation open data published at data.texas.gov, reproduced as the state recorded it. We do not grade, score or rank programs. A citation is a finding by a state inspector on a given day; it is not a judgment about a program today, and the correction status beside each one is part of the record. This page reflects data retrieved on November 8, 2026. Full methodology.
Operate this program? Write to corrections@childcaretx.com and we will publish your response beside any record here.